Branch Director

Adaptive Home Health, LLC; Houston (TX); On-site; USD 115,000 - 125,000; Full time

Job summary

Adaptive Home Health, LLC is searching for a Branch Director—Home Health in Houston, Texas. This role involves overall leadership, performance management, and ensuring compliance with healthcare regulations in the assigned branch.

The Branch Director will oversee daily operations, clinical coordination, staff development, and strive for high-quality patient care. Candidates should have strong leadership skills and a deep understanding of home health operations.

Qualifications

• Strong leadership skills in healthcare.
• Deep understanding of regulatory requirements.
• Excellent organizational skills.

Responsibilities

• Lead daily branch operations and staff utilization.
• Ensure compliance with healthcare regulations.
• Monitor and manage branch performance and financials.
• Recruit and develop Clinical Patient Care Coordinators.
• Collaborate with marketing to support census growth.

Skills

Leadership and team development skills

Understanding of home health operations

Organizational, prioritization, and follow-through abilities

Effective communication across teams

Data-driven and solution-oriented approach

Job description

Branch Director— Home Health

Compensation

$115,000-$125,000

Position Summary

The Home Health Branch Director is responsible for the overall leadership, performance, and regulatory compliance of the assigned branch. This role oversees daily operations, clinical coordination, staffing, and patient flow to ensure safe, high-quality care, strong financial performance, and continuous survey readiness.

Key Responsibilities

Branch Operations & Workflow

• Leads daily branch operations to ensure efficient scheduling, timely admissions, and appropriate utilization of staff and resources.
• Ensures operational processes align with company policies, clinical standards, and payer requirements.

Regulatory Compliance & Survey Readiness

• Maintains continuous compliance with CMS Conditions of Participation, ACHC standards, and state regulations.
• Ensures documentation accuracy, audit readiness, and timely corrective actions for identified risks or deficiencies.

Performance & Financial Management

• Monitors branch KPIs including census, productivity, visit utilization, timeliness of care, revenue, and cost controls.
• Develops and executes action plans to address performance gaps and drive continuous improvement.

Leadership & Staff Development

• Recruits, trains, coaches, and evaluates Clinical Patient Care Coordinators (PCCs), office staff, and key branch personnel.
• Builds a culture of accountability, collaboration, and patient-centered care.
• Partners with HR on performance management, corrective action, and retention strategies.

Care Coordination & Interdisciplinary Collaboration

• Works closely with intake, clinical leadership, scheduling, and therapy partners to ensure smooth patient transitions and continuity of care.
• Supports interdisciplinary team communication to optimize patient outcomes and satisfaction.

Growth & Community Presence

• Collaborates with marketing and referral sources to support census growth and community relationships.
• Represents the agency professionally in the community and with healthcare partners.

Issue Resolution & Escalation Management

• Addresses staffing challenges, patient concerns, and operational barriers promptly and effectively.
• Escalates significant risks, compliance issues, or operational barriers to executive leadership as appropriate.

Skills & Competencies

• Strong leadership and team development skills in a healthcare environment.
• Deep understanding of home health operations and regulatory requirements.
• Excellent organizational, prioritization, and follow-through abilities.
• Effective communicator across clinical, operational, and executive teams.
• Data-driven, solution-oriented approach to performance management.

Environmental & Working Conditions

• Primarily office-based with periodic travel to referral sources, and other branch locations as needed.
• Fast-paced healthcare environment requiring frequent multitasking and rapid problem resolution.
• Prolonged periods of sitting, computer use, and phone communication.
• High level of mental focus and responsibility for regulatory and patient-care outcomes.