Branch Creative Marketing Coordinator

CCM CrossCountry Mortgage, LLC; Fort Walton Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking a Branch Creative Marketing Coordinator to provide administrative support and drive branch operations and marketing tasks. You will manage calendars, coordinate meetings, handle email correspondence, and assist with events, mailers, email campaigns, and CRM activity.

The role requires strong Microsoft Office skills, excellent communication, and customer service in a fast-paced branch environment. This is a full-time on-site position in Fort Walton Beach, FL.

Qualifications

• High School diploma or equivalent.
• Proficiency in Microsoft Office.
• Excellent customer service and communication skills.

Responsibilities

• Manage the calendar for the branch manager and team; schedule meetings.
• Manage branch manager's email; create professional emails.
• Assist with events and marketing tasks including mailers and email campaigns.
• Utilize Salesforce CRM and spreadsheets to share client and deal updates.
• Maintain records and filing systems; coordinate travel and meetings.
• Prepare expense reports and assist with special marketing tasks.

Skills

Microsoft Office

Customer service

Communication skills

Education

High School diploma or equivalent

Tools

Salesforce CRM

Spreadsheets

Job description

Position Overview:

The Branch Creative Marketing Coordinator is responsible for providing administrative support and handling various operational functions to ensure the branch is operating in an efficient manner.

This position provides high-level support to the Branch Manager including calendar management, coordination of business meetings, email management, and business tracking. This position also includes some marketing administrative responsibilities including events, mailers, email marketing, CRM, etc.

Job Responsibilities:

• Manage the team’s and branch manager’s calendar; schedule a variety of business meetings.
• Manage branch manager’s email.
• Create well-organized, grammatically correct emails.
• Assist with special events planning.
• Utilize various software applications such as spreadsheets and Salesforce CRM to keep the rest of the team informed on clients and deals.
• Ensure the branch follows the annual marketing calendar and plans.
• Establish and maintain record keeping and filing systems for the branch.
• Maintain a calendar and contact database, schedule appointments, make travel or conference arrangements, and may arrange meetings and conferences for an assigned work group.
• Perform administrative duties such as conducting research, updating databases/CRM, and preparing collateral materials.
• Complete expense reports and reconcile receipts.
• Execute on some predefined marketing tasks like email, mailers, events, sales campaigns, etc.

Qualifications and Skills:

• High School diploma or equivalent.
• Proficiency in Microsoft Office.
• Excellent customer service and communication skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career.

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.