Branch Counter Sales

Mutual Materials Co; Tacoma (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401k retirement plan

FSA available

HSA available

Paid time off

Paid holidays

Life insurance

Employee assistance program

Job summary

Mutual Materials Co in Parkland/Tacoma, WA is hiring a Counter Sales Representative. You will be the first contact for contractors and walk-in customers, helping them select materials like brick, pavers, blocks, and more.

Training is provided to build product knowledge and customer service excellence. You will assist with showroom and warehouse operations, process sales orders, and support inventory checks.

Qualifications

• Excellent interpersonal written/verbal communication skills.
• Experience in building materials industry preferred.
• Strong customer service mindset and ability to handle multiple priorities.
• Familiarity with computers and basic mathematical skills.
• Experience with masonry products a plus.
• Forklift experience a plus.

Responsibilities

• Provide in-person and phone support to contractors and customers.
• Learn and share detailed product knowledge to guide customers.
• Prepare sales orders and handle cash/credit transactions; basic data entry.

Skills

Customer service

Communication skills

Data entry

Basic math

Education

High School diploma

Tools

POS system

Inventory software

Forklift experience

Job description

Job Details: Level: Entry, Job Location: Parkland Branch - Tacoma, WA 98444, Position Type: Full Time, Education Level: High School, Salary Range: $19.00 - $21.00 Hourly, Job Shift: Day, About Us

At Mutual Materials, we've been Building Beauty That Lasts for 126 years, and we’re looking for driven individuals like you to help carry on this legacy.

Since the early 1900s, Mutual Materials has been the leading manufacturer and distributor of brick, concrete pavers, and masonry blocks across Washington, Idaho, Oregon, and Montana. From suburban neighborhoods to bustling downtown skyscrapers, we’ve proudly supplied the communities we call home.

If you’re passionate about creating lasting impressions, eager to learn, and ready to make a difference, we want you on our team. Whether you bring years of experience or are new to the industry, Mutual Materials offers opportunities to grow professionally while contributing to projects that truly stand the test of time.

Don’t hesitate to apply today and become a part of our legacy for the next 126 years!

Position Description

As a Counter Sales Representative, you will be the first point of contact for contractors and walk-in customers—representing our brand, products, and commitment to exceptional service. We manufacture and supply a wide range of hardscape materials, including brick, concrete blocks, pavers, retaining wall systems, and other masonry products. You’ll play a key role in helping customers choose the right materials for their projects while supporting day-to-day operations in our showroom and warehouse.

We don’t expect you to know everything on day one we provide full training on all our products, so you’ll gain the knowledge and confidence to assist customers effectively and professionally.

Key Responsibilities

• Provide exceptional in-person and phone support to contractors and walk-in customers.
• Learn and share detailed product knowledge to guide customers toward the right solutions.
• Prepare sales orders, complete cash/credit transactions, and handle basic data entry.
• Keep showroom displays, literature, and products organized and fully stocked.
• Assist occasionally in the warehouse and participate in inventory checks.
• Other duties as assigned

Job Requirements: Qualifications

• The qualified candidate must have excellent interpersonal written/verbal communication skills and the ability to work both independently and as a member of a fast-paced Branch team.
• Similar work experience and/or experience in the building materials industry is preferred.
• This position demands someone with a high level of customer service and the ability to handle multiple priorities is essential.
• Familiarity with computers, and strong mathematical skills are required.
• Previous experience with masonry products and/or construction practices a plus.
• Forklift experience a plus.

Benefits

Health Benefits

• Medical/PrescriptionCoverage
• Vision Coverage
• Dental Coverage

• 401k Retirement Plan
• Flexible Spending Account (FSA) available.
• Health Savings Account (HSA) available, with company contributions.
• Paid Time Off – Holiday Pay, Sick Pay, and Vacation Time Accrual
• Paid sick time accrual available after 90 days.
• Paid vacation time accrual, 40 hours available at 6 months.
• Paid Holidays – 10scheduled holidays a year.
• Life Insurance – $60,000 policy at no cost to the employee
• Voluntary Benefits: Accident, Critical Illness, Life, and Long-Term Disability
• Employee Assistance Program (EAP) – At no cost to the employee