Branch Coordinator

Sherwin-Williams; Schaumburg (IL); On-site; USD 32,760 - 40,040; Part time

Benefits offered by this job

Health benefits

Retirement and savings benefits

Generous time-off package

Job summary

Sherwin-Williams is looking for a Branch Coordinator at Store #7801 in Schaumburg, IL. This part-time role entails working closely with commercial paint customers, answering questions about products, and ensuring high levels of customer satisfaction.

Preferred qualifications include experience in retail or customer service and a high school diploma. Benefits include health perks and generous time off.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required.
• Legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in determining needs and presenting products.
• Process sales transactions accurately.

Skills

Customer service

Sales

Ability to communicate in Spanish

Education

High school diploma or GED

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up‑to‑date with product features, and maintain high quality and visual standards of the products and store.

Pay: $17.50 per hour.

Employment type: Part time.

Location: Store #7801, 1261 Wiley Road, Suite E, Schaumburg, IL 60173.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in‑stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Minimum Requirements

• Must be at least 18 years of age.
• Have a valid, unrestricted driver’s license.
• Must be legally authorized to work in the United States without requiring sponsorship now or in the future.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs regularly and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin‑Williams, must have received at least a “meets expectations” (3) rating on most recent performance appraisal.
• If internal to Sherwin‑Williams, must have completed all required HR Cloud eLearning courses for the current position.

Preferred Qualifications

• Have at least a high school diploma or GED.
• Have at least one year of experience working in a delivery, retail, or customer service position.
• Have previous work experience selling paint and paint‑related products.
• Have previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Benefits

• Health benefits, including prescription savings and virtual physician visits.
• Retirement and savings benefits.
• Generous time‑off package including vacation, holidays, and military leave.

Equal Employment Opportunity

Sherwin‑Williams is a proud Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.