Bilingual Sales Coordinator (Spanish)

The Sherwin-Williams Company; Decatur (IL); On-site; USD 18,468 - 26,303; Part time

Benefits offered by this job

Health benefits

Retirement and savings benefits

Generous time-off package

Job summary

The Sherwin-Williams Company at Store #3115 in Decatur, IL is seeking a part-time Branch Coordinator to assist customers, determine needs, and present appropriate products and services. You will process transactions and help maintain store standards.

Starting pay is $16.25 per hour. Benefits include health coverage, retirement and generous time-off. Must be at least 18 and able to work evenings/weekends, with English and Spanish proficiency preferred.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and forms
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual English/Spanish

Lifting & physical work

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Job Overview

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up‑to‑date with product features, and maintain the high quality and visual standards of the products and store.

Location & Scheduling

The individual selected for this role will be expected to work at Store #3115, located at: 796 E. Wood St., Decatur, IL 62526.

This is a part‑time position and the starting pay rate is $16.25.

Benefits

This position is eligible for health benefits such as prescription savings and virtual physician visits, retirement and savings benefits. Additional benefits include a generous time‑off package, including vacation, holidays, and military leave. For more information about our benefits, visit http://www.myswbenefits.com/.

Compliance

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. Such access may be supervised or unsupervised. The Company therefore requires a criminal history review to protect the safety of customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and forms
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have a valid, unrestricted Driver’s License
• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment