Branch Coordinator

The Sherwin-Williams Company; Oswego Township (IL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

Job summary

The Sherwin-Williams Company is seeking a Part Time Branch Coordinator at Store #3217 in Oswego, IL. You will assist customers in person and by phone, determine needs, present products, and help maintain store standards.

Responsibilities include processing sales, stocking, tinting as needed, and supporting delivery operations. 17.50 USD per hour starting pay; benefits available; must be 18+ and legally eligible to work.

Qualifications

• Customer-focused service skills required.
• Ability to assist customers and upsell products.
• Strong communication with team and customers.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and by phone; determine needs and present products.
• Build trust with wholesale customers and manage transactions accurately.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain in-stock and presentable areas and stock displays.

Skills

Customer service

Sales

Communication

Multilingual

Education

High School diploma or GED

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up‑to‑date with product features and maintain the high quality and visual standards of the products and store.

This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

This individual selected for this role will be expected to work at Store #3217, located at: 150D Kendall Point Drive Oswego, IL 60543. This role is Part Time. Pay starts at $17.50.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control proceduresSuggest ways to improve sales

Minimum Requirements

• Must be at least eighteen (18) years of age
• Have a valid, unrestricted Driver's License
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin‑Williams, you must have received at least a meets expectations (3) rating on your most recent performance appraisal
• If internal to Sherwin‑Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish