Bilingual Sales Coordinator (Spanish)

Sherwin-Williams; Decatur (IL); On-site; USD 18,468 - 26,303; Part time

Benefits offered by this job

Health benefits

Retirement savings benefits

Generous time-away-from-work package

Job summary

Sherwin-Williams is hiring a part-time Branch Coordinator in Decatur, IL. This role involves high customer interaction, ensuring satisfaction, and resolving concerns. Responsibilities also include sales service, maintaining store standards, and assisting with deliveries.

The ideal candidate must be bilingual in English and Spanish, possess strong communication skills, and be able to lift goods. This position offers competitive pay and eligibility for various health benefits.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the US.
• Must be able to lift and carry up to 50 lbs frequently.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.
• Process sales transactions accurately.
• Maintain precise work order files and formulas.
• Stock shelves and set up displays.

Skills

Customer satisfaction

Sales service

Communication (English & Spanish)

Inventory control

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Job Description

This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin‑Williams products, and recommend the right solutions. Branch Coordinators are expected to promptly resolve customer concerns, ensure maximum client satisfaction, stay up‑to‑date with product features, and maintain the high quality and visual standards of the products and store.

This is a part‑time position at Store #3115, located at 796 E. Wood St., Decatur, IL 62526. The starting pay rate is $16.25 per hour.

Benefits

This position is eligible for health benefits, prescription savings, virtual physician visits, retirement and savings benefits. Additional benefits include a generous time‑away‑from‑work package, including vacation, holidays, and military leave. For more information, visit www.myswbenefits.com.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in‑stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the US without needing sponsorship for employment
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Valid, unrestricted Driver’s License
• High School diploma or GED
• At least one (1) year of experience in a delivery, retail, or customer service position
• Previous work experience selling paint and paint‑related products
• Previous work experience operating tinting and mixing equipment

The Company requires a criminal history review for this role to protect business operations and customer safety.

Equal Employment Opportunity

Sherwin‑Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests that state and local employment service delivery systems provide priority referral of Protected Veterans.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Please note that Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.