Branch Claim Representative

HTU; Minnesota; On-site; USD 50,000 - 82,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Health insurance

Dental & vision insurance

Life insurance

Sick leave

Paid time off

Education matching gift

Student loan assistance

Company car

Job summary

HTU is seeking an entry-level Claims Associate to investigate, evaluate, and settle insurance claims under close supervision. You will study policies, learn procedures, and develop foundational loss-adjustment skills.

This role offers structured training, mentoring, and opportunities to work with agents, insureds, and legal counsel. Applicants must have a Bachelor's degree or equivalent experience and be authorized to work in the U.S.

Qualifications

• Bachelor’s degree or equivalent experience with property/casualty claims handling.
• Ability to organize data, multi-task, and make decisions independently.
• Above average written and verbal communication skills.
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues and maintain confidentiality and data security.
• Ability to effectively interact with a diverse group of individuals.
• Mathematical skills including geometry (area and volume) and financial accuracy.
• Valid driver’s license and driving record consistent with Company underwriting guidelines.
• Commitment to continual product knowledge development through approved educational programs.

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims under close supervision through the life-cycle of a claim.
• Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products.
• Learn and comply with Company claim handling procedures.
• Develop entry-level claim negotiation and settlement skills.
• Serve the needs of agents, insureds, and others effectively.
• Meet and communicate with claimants, legal counsel, and third parties.
• Develop specialized skills such as estimating and use of designated computer-based programs for loss adjustment.
• Study, obtain, and maintain an adjuster’s license(s) if required by statute within the timeline established by the Company or legal requirements.

Skills

Data organization

Multi-tasking

Verbal and written communication

Report writing

Confidentiality

Diversity awareness

Mathematical skills

Driver’s license

Education

Bachelor’s degree or equivalent experience in property/casualty claims handling

Tools

Loss adjustment software

Job description

Your Role

Here’s what you will be doing:

• Investigate, evaluate, and settle entry-level insurance claims under close supervision through the life-cycle of a claim.
• Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products.
• Learn and comply with Company claim handling procedures.
• Develop entry-level claim negotiation and settlement skills.
• Serve the needs of agents, insureds, and others effectively.
• Meet and communicate with claimants, legal counsel, and third parties.
• Develop specialized skills such as estimating and use of designated computer-based programs for loss adjustment.
• Study, obtain, and maintain an adjuster’s license(s) if required by statute within the timeline established by the Company or legal requirements.

About You

The company is looking for candidates with:

• Bachelor’s degree or equivalent experience with property/casualty claims handling.
• Ability to organize data, multi-task, and make decisions independently.
• Above average written and verbal communication skills.
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues and maintain confidentiality and data security.
• Ability to effectively interact with a diverse group of individuals.
• Mathematical skills including geometry (area and volume) and financial accuracy.
• Valid driver’s license and driving record consistent with Company underwriting guidelines.
• Commitment to continual product knowledge development through approved educational programs.

Compensation & Benefits

• Annualized starting base pay range: $50,000.00 - $81,500.00.
• Benefit dollars to purchase certain benefits and several bonus opportunities.
• Matched 401(k) and fully funded pension plan once vested.
• Medical, prescription, dental, and vision insurance.
• Associate, spouse, and child life insurance.
• Supplemental sick pay and long-term disability.
• Health care and dependent care flexible spending accounts.
• Generous paid time off including holidays, vacation, personal, sick, and parental leave.
• Adoption assistance, education matching gift program, and student loan assistance program.
• Discounts on personal insurance, gym membership, fitness class reimbursement, and a company car.

Training & Development

Completion of the Company’s claims training program for the assigned line of insurance is required. The role includes structured training and employee mentoring to support professional growth.

Applicants must be authorized to work in the U.S. without current or future sponsorship.