Branch Claims Representative

GOTAFE; Minnesota; On-site; USD 50,000 - 82,000; Full time

Benefits offered by this job

Company car

Health insurance

401(k) matching

Pension plan

Paid time off

Education matching gift program

Gym membership

Parental leave

Adoption assistance

Job summary

GOTAFE is seeking an entry-level insurance claims professional in Minnesota. You will investigate, evaluate, and settle claims under close supervision while studying policies and forms to build foundational knowledge of GOTAFE insurance products.

You will learn claim handling procedures, negotiate settlements, support agents and insureds, and interact with claimants, counsel, and third parties. Training programs and mentoring are provided to develop loss adjustment skills.

Qualifications

• Bachelor’s degree or direct equivalent experience in property/casualty claims handling.
• Ability to organize data, multi-task, and make independent decisions.
• Above average communication skills (written and verbal).
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues.
• Ability to maintain confidentiality and data security.

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims under close supervision.
• Study policies, endorsements, and forms to gain foundational knowledge of Company products.
• Learn and comply with Company claim handling procedures.
• Develop basic claim negotiation and settlement skills.
• Serve the needs of agents, insureds, and others effectively.
• Meet and communicate with claimants, legal counsel, and third parties.
• Develop specialized skills including estimating and use of computer-based loss adjustment programs.

Skills

Organizational skills

Communication (written and verbal)

Report writing

Confidentiality and data security

Problem solving / complex issue res

Driver's license / driving

Product knowledge development

Education

Bachelor’s degree or direct equivalent experience

Tools

Loss adjustment software

Job description

Your Role

Here’s what you will be doing:

• Investigate, evaluate, and settle entry-level insurance claims under close supervision.
• Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products.
• Learn and comply with Company claim handling procedures.
• Develop entry-level claim negotiation and settlement skills.
• Serve the needs of agents, insureds, and others effectively.
• Meet and communicate with claimants, legal counsel, and third parties.
• Develop specialized skills including estimating and use of designated computer-based programs for loss adjustment.
• Study, obtain, and maintain an adjuster’s license(s) if required by statute within the timeline established by the Company or legal requirements.

About You

The company is looking for:

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling.
• Ability to organize data, multi-task, and make decisions independently.
• Above average communication skills (written and verbal).
• Ability to write reports and compose correspondence.
• Ability to resolve complex issues.
• Ability to maintain confidentiality and data security.
• Ability to effectively deal with a diverse group of individuals.
• Ability to accurately handle mathematical problems including geometry and financial calculations.
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with Company underwriting guidelines.
• Commitment to continually develop product knowledge through approved educational programs.

Compensation & Benefits

• Annualized starting base pay range: $50,000.00 - $81,500.00.
• Benefit dollars to purchase certain benefits and several bonus opportunities.
• Matched 401(k) and fully funded pension plan (once vested).
• Medical, prescription, dental, and vision insurance.
• Associate, spouse, and child life insurance.
• Supplemental sick pay and long term disability.
• Health care and dependent care flexible spending accounts.
• Generous paid time off including holidays, vacation, personal time, sick leave, and parental leave.
• Adoption assistance.
• Discounts on personal insurance.
• Education matching gift program and student loan assistance program.
• Gym membership and fitness class reimbursement program.
• Company car.

Training & Development

Completion of the Company’s claims training program for the assigned line of insurance is required. The role includes structured training and employee mentoring to support professional growth.