Branch & Business Development Manager

MVSB (Meredith Village Savings Bank); Conway (NH); On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Supportive team culture

Job summary

MVSB in North Conway, New Hampshire, seeks a Branch & Business Development Manager to lead our main branch. This role focuses on coaching teams, strengthening customer relationships, and driving community-oriented growth while overseeing lending support and branch operations.

The ideal candidate has banking leadership experience, a commitment to service excellence, and the ability to manage multiple priorities in a dynamic environment.

Qualifications

• Three to five years in related banking, branch operations, sales, business development, or leadership.
• Minimum of three years in supervisory or management roles with coaching experience.
• Strong commitment to relationship selling, quality service, and community banking.
• Excellent communication, problem-solving, analytical, and negotiation skills.
• Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements.

Responsibilities

• Lead branch performance, daily operations, customer experience, and growth initiatives.
• Coach and develop branch team members while fostering accountability and teamwork.
• Build customer relationships through needs-based conversations and referrals.
• Represent the bank in the community through business development and partnerships.
• Support lending needs while maintaining strong product and service knowledge.
• Ensure compliance with bank policies, procedures, security standards, and regulatory requirements.
• Participate in branch sales, strategic planning, budgeting, and goals.

Skills

Relationship selling

Customer service

Leadership

Communication

Problem-solving

Strategic planning

Regulatory knowledge

Travel readiness

Tools

MS Office

Job description

Title: Branch & Business Development Manager

Location:North Conway, New Hampshire

Position Details: Full-time, including Saturdays as needed

FLSA: Exempt, Officer First/Mid-Level Officials and Managers

Salary:Negotiable based on level of experience between $63,000.00 – $80,000.00

This opportunity follows a well-earned internal promotion, reflecting MVSB’s commitment to recognizing talent, developing employees, and creating meaningful career pathways. We are looking for a relationship-driven Branch & Business Development Manager to lead our main branch in North Conway, New Hampshire. This opportunity is ideal for an experienced banking professional who enjoys coaching teams, strengthening customer relationships, and making a visible impact in the community while overseeing business development, customer service, lending support, and branch operations.

Why You’ll Love Working Here

• medical coverage
• dental coverage
• vision coverage
• 401(k) with company match
• paid time off
• paid parental leave
• tuition reimbursement
• professional development opportunities
• the chance to be part of a supportive team that values the work you do every day

In This Role, You Will

• Lead branch performance, daily operations, customer experience, and growth initiatives
• Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
• Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
• Represent the bank in the community through business development, local involvement, and partnership-building
• Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
• Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
• Participate in branch sales, strategic planning, budgeting, and goal achievement
• Partner with HR on hiring, performance management, employee development, and related employment matters
• Open and close the branch on a rotating basis and support additional branch needs as requested

What We’re Looking For

• Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
• A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
• Strong commitment to relationship selling, quality service, and community banking
• Excellent communication, problem-solving, analytical, and negotiation skills
• Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
• Ability to manage multiple priorities, take initiative, and adapt in a changing environment
• Proficiency with desktop applications and general office equipment
• Ability to travel to other branches, departments, local businesses and business development meetings
• Ability to work Saturdays when scheduled

Why Join Us

We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

If you’re ready to bring your leadership, sales, service, and community banking experience to a team that values local relationships, we’d like to connect with you.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities