Branch & Business Development Manager

New Hampshire Mutual Bancorp; Conway (NH); On-site; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Parental leave

Tuition reimbursement

Professional development opportunities

Job summary

MVSB in North Conway, NH, seeks a Branch & Business Development Manager to lead the main branch, oversee daily operations, and drive growth through relationship-based service.

This role emphasizes coaching teams, strengthening customer relationships, lending support, and active community involvement while overseeing branch operations and development initiatives.

Qualifications

• 3–5 years in banking or branch operations or leadership.
• Min 3 years of supervisory or management experience.
• Strong relationship selling, service mindset and community focus.
• Excellent communication, problem-solving and negotiation skills.
• Knowledge of lending, policies and regulatory requirements.
• Willingness to travel and work Saturdays when scheduled.

Responsibilities

• Lead branch performance, daily operations, customer experience and growth.
• Coach and develop branch team; foster accountability and teamwork.
• Build customer relationships through needs-based conversations and referrals.
• Represent the bank in the community through business development and partnerships.
• Support lending needs while maintaining product knowledge.
• Ensure compliance with policies, security standards and regulations.
• Participate in sales planning, budgeting, and goal achievement.
• Partner with HR on hiring and employee development.
• Open/close the branch on a rotating basis and support other needs.

Skills

Relationship selling

Customer service

Communication

Negotiation

Analytical thinking

Leadership

Tools

MS Office

Job description

Branch & Business Development Manager

Full Time Managerial North Conway, NH, US

2 days ago Requisition ID: 1998

Company: MVSB

Title: Branch & Business Development Manager

Location:North Conway, New Hampshire

Position Details: Full-time, including Saturdays as needed

FLSA: Exempt, Officer First/Mid-Level Officials and Managers

Salary:Negotiable based on level of experience between $63,000.00 - $80,000.00

This opportunity follows a well-earned internal promotion, reflecting MVSB’s commitment to recognizing talent, developing employees, and creating meaningful career pathways. We are looking for a relationship-driven Branch & Business Development Manager to lead our main branch in North Conway, New Hampshire. This opportunity is ideal for an experienced banking professional who enjoys coaching teams, strengthening customer relationships, and making a visible impact in the community while overseeing business development, customer service, lending support, and branch operations.

Why You’ll Love Working Here

In addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day.

In This Role, You Will

• Lead branch performance, daily operations, customer experience, and growth initiatives
• Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
• Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
• Represent the bank in the community through business development, local involvement, and partnership-building
• Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
• Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
• Participate in branch sales, strategic planning, budgeting, and goal achievement
• Partner with HR on hiring, performance management, employee development, and related employment matters
• Open and close the branch on a rotating basis and support additional branch needs as requested

What We’re Looking For

• Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
• A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
• Strong commitment to relationship selling, quality service, and community banking
• Excellent communication, problem-solving, analytical, and negotiation skills
• Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
• Ability to manage multiple priorities, take initiative, and adapt in a changing environment
• Proficiency with desktop applications and general office equipment
• Ability to travel to other branches, departments, local businesses and business development meetings
• Ability to work Saturdays when scheduled

Why Join Us

We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities