Branch Banking Client Advisor II

Flagstar Bank; Michigan; Hybrid; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

Disability Insurance

Comprehensive leave program

Job summary

Flagstar Bank Waterford, MI invites an experienced Branch Banking Client Consultant II to deliver best-in-class service by resolving client concerns and providing product details aligned with financial goals. The role emphasizes client management, retention, and connecting clients with Mortgage and Business Banking specialists for broader expertise.

Expect to participate in more complex banking conversations, support sales initiatives, and educate clients while ensuring transactions are accurate

Qualifications

• High School or equivalent required.
• 4–5 years customer service and sales experience preferred.
• Experience with digital banking products is a plus.

Responsibilities

• Support sales targets to drive growth in deposits and loans.
• Provide positive client experience by addressing questions and resolving issues.
• Ensure transactions are accurate, compliant, and documented.

Skills

Customer service

Sales

Mentoring

Digital products

Education

High School Diploma or GED

Job description

Flagstar Bank Waterford, MI invites an experienced Branch Banking Client Consultant II to deliver best-in-class service by resolving client concerns and providing product details aligned with financial goals. The role emphasizes client management, retention, and connecting clients with Mortgage and Business Banking specialists for broader expertise.

Expect to participate in more complex banking conversations, support sales initiatives, and educate clients while ensuring transactions are accurate