Branch Banking Client Advisor II — Growth & Solutions

Flagstar Bank; Deerfield Beach (FL); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid leave

Job summary

Flagstar Bank in Deerfield Beach, FL seeks a Branch Banking Client Consultant II to resolve client questions, promote products, and connect customers with Mortgage and Business Banking experts.

The role emphasizes client management, retention, and delivering a positive, compliant service experience while achieving growth targets and cross-selling opportunities.

The position requires 4–5 years in customer service and sales, with the ability to mentor others and explain digital banking tools.

Qualifications

• 4–5 years customer service and sales experience.
• Ability to train and mentor others on products and procedures.
• Experience with digital banking tools and self-service technologies.

Responsibilities

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income.
• Resolve client questions and issues promptly and professionally.
• Provide client education and bookings for follow-up with bank partners.
• Ensure all transactions are accurate and compliant with regulations.

Skills

Customer service

Sales experience

Mentoring

Communication

Relationship-building

Education

High School or GED

Job description

Flagstar Bank in Deerfield Beach, FL seeks a Branch Banking Client Consultant II to resolve client questions, promote products, and connect customers with Mortgage and Business Banking experts.

The role emphasizes client management, retention, and delivering a positive, compliant service experience while achieving growth targets and cross-selling opportunities.

The position requires 4–5 years in customer service and sales, with the ability to mentor others and explain digital banking tools.