Branch Banking Associate — Customer Experience & Solutions

Banner Bank; Kennewick (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Starting salary: $19/hr+

Annual incentive potential

Medical, dental, vision benefits

Vacation, sick time, 11 holidays

401k with company match

Tuition reimbursement

Job summary

Banner Bank in Kennewick, WA is seeking a Banker to warmly welcome clients and handle daily transactions while helping customers reach their financial goals.

You will process transactions, deliver exceptional service, and refer customers to suitable bank products while adhering to policies and regulations. This entry-level role emphasizes reliability, teamwork, and strong customer communication.

Qualifications

• High School Diploma or GED required.
• Equivalent combo of education and experience considered in lieu of a degree.
• Entry-level experience in cashiering, bookkeeping, client service, or sales with established goals.

Responsibilities

• Process client transactions accurately and efficiently while following established policies and procedures.
• Provide an excellent experience for clients and act as the face of the Bank.
• Assist clients in achieving financial goals by referring Bank products and services.
• Refer clients to other Bank specialists when appropriate.
• Work effectively as a team contributor on all assignments.
• Maintain a high level of personal reliability and punctuality.
• Sell Bank products and services through in-person and telephone conversations, meeting referral standards set by your Manager.
• Comply with all policies, procedures, security requirements, and government regulations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Basic PC skills

Math skills

Negotiation

Problem solving

Education

High School Diploma or GED

Tools

Windows-based applications

Calculator

Job description

Banner Bank in Kennewick, WA is seeking a Banker to warmly welcome clients and handle daily transactions while helping customers reach their financial goals.

You will process transactions, deliver exceptional service, and refer customers to suitable bank products while adhering to policies and regulations. This entry-level role emphasizes reliability, teamwork, and strong customer communication.