Branch Banking Advisor II — Lending & Client Growth

Flagstar Bank; Florida; On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank is seeking a Weston, FL based Branch Banking Client Consultant II to deliver best-in-class client experience, resolve concerns, and present product details tailored to clients’ financial goals. You’ll focus on client management, retention, and introductions to Mortgage and Business Banking partners.

The role includes more lending and basic investment interactions and involves complex banking conversations with clients. Excellent communication is essential.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Minimum 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support team efforts to achieve growth targets in deposits and loans and introduce clients to the right specialists.
• Provide positive client experience by resolving questions and complaints promptly and professionally.
• Execute all sales, service, and banking transactions accurately and compliantly.

Skills

Sales

Customer service

Communication

Mentoring

Education

High School diploma or GED

Tools

Digital banking tools

Job description

Flagstar Bank is seeking a Weston, FL based Branch Banking Client Consultant II to deliver best-in-class client experience, resolve concerns, and present product details tailored to clients’ financial goals. You’ll focus on client management, retention, and introductions to Mortgage and Business Banking partners.

The role includes more lending and basic investment interactions and involves complex banking conversations with clients. Excellent communication is essential.