Branch Banker: Customer-First Financial Solutions

Mercantile Bank; Merrill (WI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) match

Life insurance

Tuition reimbursement

Employee stock purchase plan

Training and development

Community involvement

Job summary

Mercantile Bank in Merrill, MI is seeking a Branch Banker who combines enthusiasm with a customer-focused approach. Depending on experience, you may be hired as a Customer Service Representative or a Personal Banker, and you will build lasting relationships while handling routine transactions and advising on products.

You will balance a cash drawer, support deposits and withdrawals, open accounts, and collaborate with teammates to meet goals.

Qualifications

• Experience in customer service roles is preferred.
• Ability to handle cash transactions and maintain accuracy.
• Strong interpersonal and communication skills.

Responsibilities

• Create a high-quality, positive customer experience.
• Assist customers with daily banking needs.
• Recommend products and services to meet financial goals.
• Balance cash drawer and process deposits, withdrawals, and checks.
• Open accounts for individuals and small businesses and refer to lenders when appropriate.

Skills

Customer service

Cash handling

Communication

Sales / cross-selling

Education

High school diploma or equivalent

Tools

Banking software

Job description

Mercantile Bank in Merrill, MI is seeking a Branch Banker who combines enthusiasm with a customer-focused approach. Depending on experience, you may be hired as a Customer Service Representative or a Personal Banker, and you will build lasting relationships while handling routine transactions and advising on products.

You will balance a cash drawer, support deposits and withdrawals, open accounts, and collaborate with teammates to meet goals.