Branch Assistant Manager — Lead Loans & Team Growth

OneMain Financial Group; Matthews (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial in Matthews, NC is seeking an Assistant Manager to support the Branch Manager in delivering outstanding customer service and achieving sales and collections goals. This role involves developing relationships with customers throughout the loan life cycle and presenting tailored financial solutions.

You will lead by example in underwriting decisions, loan closures, and compliance, while coaching staff and stepping in during Branch Manager absences.

Qualifications

• HS Diploma or GED required.
• Proven experience in achieving established business goals and objectives.
• Experience in financial services leadership.
• Current insurance licensure in state.

Responsibilities

• Deliver results related to individual and branch sales and collections goals as well as customer expectations.
• Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle.
• Present financial solutions, based on customer needs, that meet their goals.
• Present customers with optional insurance products available.
• Educate customers on the terms and conditions of their loan to ensure a clear understanding.
• Learn how to utilize credit underwriting techniques and sales tools.
• Manage the life cycle of the loan, including closing loans, collections activities, complying with all laws and regulations.
• Assist in the training and coaching of Branch Team Members and provide interim leadership in Branch Manager absences.]

Skills

Leadership experience

Financial services

Sales targets

Insurance licensure

Education

HS Diploma/GED

Bachelor's degree in business/finance or related field

Job description

OneMain Financial in Matthews, NC is seeking an Assistant Manager to support the Branch Manager in delivering outstanding customer service and achieving sales and collections goals. This role involves developing relationships with customers throughout the loan life cycle and presenting tailored financial solutions.

You will lead by example in underwriting decisions, loan closures, and compliance, while coaching staff and stepping in during Branch Manager absences.