Assistant Manager - Finance & Customer Solutions Lead

OneMain Financial Group; Pineville (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) with up to 4% match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking an Assistant Manager to support Branch Managers, lead by example in delivering personal loan solutions, and drive customer satisfaction. The role serves as a development path toward future leadership within the branch network.

You will oversee sales and collections, build relationships with customers through the loan life cycle, and guide staff with underwriting principles and compliance while supporting training and interim leadership in manager absences.

Qualifications

• HS Diploma or GED required.
• Proven experience achieving sales and collections goals.
• Experience in financial services leadership.
• Current state insurance licensure required.

Responsibilities

• Deliver results related to individual and branch sales and collections goals.
• Develop and maintain relationships with customers throughout the loan process and lifecycle.
• Present financial solutions that meet customer goals.
• Offer optional insurance products to customers.
• Educate customers on loan terms and conditions for clear understanding.
• Learn underwriting techniques and sales tools.
• Manage the loan lifecycle including closing, collections, and regulatory compliance.
• Assist in training and coaching Branch Team Members.

Skills

Leadership

Training

Sales & collections

Relationship building

Underwriting concepts

Education

HS Diploma/GED

Bachelor’s degree in business/finance or related field

Spanish (preferred)

Tools

Insurance licensure (state)

Job description

OneMain Financial is seeking an Assistant Manager to support Branch Managers, lead by example in delivering personal loan solutions, and drive customer satisfaction. The role serves as a development path toward future leadership within the branch network.

You will oversee sales and collections, build relationships with customers through the loan life cycle, and guide staff with underwriting principles and compliance while supporting training and interim leadership in manager absences.