BPO Contact Center Sales Pro — Accelerate Growth

Valor Intelligent Processing; Dallas (TX); On-site; USD 10,000 - 19,000; Full time

Job summary

MCI is seeking a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. You will connect with prospective and existing customers, promote tailored solutions, and close sales while delivering outstanding customer experiences.

The ideal candidate has 1–2 years of sales experience in a contact center, fluent in English and Spanish, and strong communication and negotiation skills. This role offers an opportunity for growth within a dynamic team.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• 1–2 years of sales experience in a contact center or telesales environment.
• Fluent in English and Spanish (spoken and written).
• Excellent communication, persuasion, and negotiation skills.
• Ability to work under pressure and consistently meet targets.
• Familiarity with CRM platforms and sales tools.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products or services aligned with customer needs.
• Handle objections confidently and close sales effectively.
• Maintain accurate records of calls, leads, and sales in the CRM system.
• Meet or exceed daily, weekly, and monthly sales targets.
• Follow scripts and compliance guidelines to ensure quality and consistency.
• Collaborate with team members to share insights and improve strategies.

Skills

Fluent English

Spanish language

Excellent communication

Persuasion

Negotiation

CRM familiarity

Target driven

Education

High school diploma or equivalent

Tools

CRM platforms

Job description

MCI is seeking a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. You will connect with prospective and existing customers, promote tailored solutions, and close sales while delivering outstanding customer experiences.

The ideal candidate has 1–2 years of sales experience in a contact center, fluent in English and Spanish, and strong communication and negotiation skills. This role offers an opportunity for growth within a dynamic team.