Bilingual Sales Pro - Spanish & English

MCI; Georgia; On-site; USD 38,000 - 54,000; Full time

Job summary

MCI is seeking a dynamic Bilingual Sales Representative in the United States (Georgia) to engage customers via inbound and outbound calls. You will offer tailored solutions in Spanish and English, build lasting relationships, and drive sales performance while meeting targets.

Comprehensive training will support you in using cutting-edge contact center technology. Ideal candidates are fluent in Spanish and English, have strong communication skills, can multitask, and are reliable and punctual.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• Fluent in Spanish and English (spoken and written).
• Strong verbal and written communication skills.
• Ability to type 20+ words per minute accurately.
• Basic proficiency in Microsoft Office Suite.
• Familiarity with Windows operating systems.
• Reliable and punctual with excellent attendance.
• Skilled in conflict resolution, problem-solving, and negotiation.
• Customer-focused mindset: empathetic, patient, and responsive.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Team-oriented with strong interpersonal skills.

Responsibilities

• Handle inbound and outbound calls to support customer inquiries and sales opportunities.
• Build rapport with clients and identify their needs to offer appropriate solutions.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer issues with professionalism and empathy.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay up to date with product knowledge and company offerings.

Skills

Bilingual: Spanish & English

18+ years old

Fluent in Spanish and English

Strong verbal and written comms

Typing 20+ wpm

Microsoft Office Suite

Windows operating systems

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows OS

Job description

MCI is seeking a dynamic Bilingual Sales Representative in the United States (Georgia) to engage customers via inbound and outbound calls. You will offer tailored solutions in Spanish and English, build lasting relationships, and drive sales performance while meeting targets.

Comprehensive training will support you in using cutting-edge contact center technology. Ideal candidates are fluent in Spanish and English, have strong communication skills, can multitask, and are reliable and punctual.