Box Office Trainee: Launch Your Theater Career

Guthrie Theater; Minneapolis (MN); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Sick Time

Transit subsidy

Complimentary tickets

Discounted tickets

Classes and camps

Wellness program

Store discount

Affinity groups

Job summary

The Guthrie Theater Box Office Specialist position offers part-time work in Minneapolis under the IATSE Local 13 contract. The role emphasizes customer service, ticket processing and a willingness to work evenings and weekends.

Level progression provides pay increases as skills and responsibilities grow. This opening supports front-of-house operations and aligns with Guthrie’s core values and diversity initiatives.

Qualifications

• Demonstrated customer service experience required.
• Prior Box Office experience preferred.
• Presents a polite and professional demeanor when interacting with customers and colleagues.
• Maintains composure under stressful situations.
• Can work flexible hours/days, including evenings and weekends, reflective of the dynamic schedule of the theater.

Responsibilities

• Work independently and within the team processing Box Office ticket sales in person or by phone.
• Process gift certificates, special sales and assist in database maintenance.
• Complete monthly refresher assignments.
• Assist in assembly of Box Office mailings.

Skills

Customer service experience

Professional demeanor

Stress management

Flexibility

Tools

Tessitura ticketing system

Job description

The Guthrie Theater Box Office Specialist position offers part-time work in Minneapolis under the IATSE Local 13 contract. The role emphasizes customer service, ticket processing and a willingness to work evenings and weekends.

Level progression provides pay increases as skills and responsibilities grow. This opening supports front-of-house operations and aligns with Guthrie’s core values and diversity initiatives.