Box Office Ticketing Specialist

ASM Global; Huntington (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Marshall Health Network Arena in Huntington, WV is seeking a Ticket Seller to process box office sales, handle cash, and provide information on admissions and schedules. The role requires accuracy, customer service focus, and the ability to work evenings and weekends during events.

The position involves balancing cash, maintaining sales reports, and supporting group sales as needed. It is a part-time role with variable hours based on events at the venue.

Qualifications

• High School diploma or GED required.
• 1–3 months related experience or training.
• Equal Opportunity Employer statement and inclusive hiring practices.

Responsibilities

• Process single ticket sales at the box office and assist with group sales when requested.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• Work extended and/or irregular hours including nights, weekends and holidays, as required.

Skills

Customer relations

Communication

Problem solving

Cash handling

Ticketing system

Data entry

Flexibility

Work under pressure

Education

High School diploma or GED

Tools

POS systems

Office equipment

Ticketing software

Job description

Marshall Health Network Arena in Huntington, WV is seeking a Ticket Seller to process box office sales, handle cash, and provide information on admissions and schedules. The role requires accuracy, customer service focus, and the ability to work evenings and weekends during events.

The position involves balancing cash, maintaining sales reports, and supporting group sales as needed. It is a part-time role with variable hours based on events at the venue.