Box Office Supervisor — Live Events & Guest Experience

Legends Global; Tucson (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking an Assistant Box Office Manager to oversee daily box office operations for the Tucson Convention Center and its venues. You will supervise staff, ensure accurate ticketing builds, and maintain strong customer service for guests.

Responsibilities include coordinating with promoters, setting pricing, and liaising with Ticketmaster while monitoring sales and balancing tills. This role requires flexible hours and a proactive approach to event-day changes.

Qualifications

• High school diploma or GED.
• 1 to 3 years of Box Office / Ticketing experience, preferably with a performing arts, convention center, sports facility, or other multi-purpose public assembly facility.
• Familiarity with ticketing software, preferably Ticketmaster.
• Knowledge of terminology and principles used in Box Office/Sales settings.
• Combination of education and experience may be accepted.

Responsibilities

• Coordinate event information between promoter, facility personnel, tenant teams and the ticket company in a timely manner.
• Establish ticket pricing and seating configuration with promoter and staff.
• Builds and modifies all ticketed events and issues computer access codes to facility management.
• Maintain communication with Ticketmaster for updates in setup.
• Monitor daily ticket sales and report totals to venue directors and promoter representatives.

Skills

Communication

Flexibility

Microsoft Office

Ticketing knowledge

Education

High school diploma or GED

Tools

Ticketmaster

Microsoft Office

Job description

Legends Global is seeking an Assistant Box Office Manager to oversee daily box office operations for the Tucson Convention Center and its venues. You will supervise staff, ensure accurate ticketing builds, and maintain strong customer service for guests.

Responsibilities include coordinating with promoters, setting pricing, and liaising with Ticketmaster while monitoring sales and balancing tills. This role requires flexible hours and a proactive approach to event-day changes.