Box Office Manager

Gloucester County Institute of Technology; New Jersey; On-site; USD 16,531 - 24,796; Full time

Job summary

Gloucester County Institute of Technology is seeking staff to manage box office operations for performing arts events. Responsibilities include setting up ticketing systems, managing pricing, seating, pre-sales, and day-of-show sales, and handling cash and card transactions.

You will assist patrons, maintain sales records, and generate financial reports, coordinating with faculty and student volunteers to ensure smooth event entry and promotions. Location is on-site at GCIT.

Qualifications

• Certificated Staff.

Responsibilities

• Set up a ticketing system (online and/or box office).
• Coordinate ticket pricing, seating charts, and showtimes.
• Oversee pre-sales and day-of-show ticket sales.
• Ensure accurate cash handling and credit card processing.
• Track ticket sales and provide sales reports to the Business Office.
• Assist patrons with purchasing tickets, including exchanges and special requests.
• Resolve customer complaints or issues related to ticketing.
• Provide accessibility or special seating accommodations as needed.
• Maintain records of ticket sales, attendance, and revenue and submit to Business Office.
• Prepare end-of-show or end-of-season financial reports.
• Collaborate with the theatre director or school staff to project ticket sales.
• Help distribute promotional materials (flyers, posters, social media updates).
• Coordinate with student marketing teams or clubs to boost attendance.
• Train and manage student or parent volunteers working at the box office.
• Create shift schedules for box office coverage during show nights.
• Arrive early to open the box office and prepare for ticket sales.
• Coordinate with ushers and house staff to ensure smooth entry.
• Handle any last-minute issues (will call, lost tickets, etc.).
• Close the box office and secure funds or ticketing materials.
• Count and deposit ticket sale revenue in accordance with school policies.
• Maintain accurate financial records and reconcile discrepancies.

Education

Certificated Staff

Job description

POSITION DETAILS

• Position Type: Performing Arts/ Variety of Positions
• Date Posted: 7/12/2026
• Location: Gloucester County Institute of Technology
• Date Available: 08/01/2026
• Closing Date: 07/24/2026

QUALIFICATIONS

Certificated Staff

DESCRIPTION

• Set up a ticketing system (online and/or physical box office).
• Coordinate ticket pricing, seating charts, and showtimes.
• Oversee pre-sales and day‑of‑show ticket sales.
• Ensure accurate cash handling and credit card processing.
• Track ticket sales and provide sales reports to the Business Office.
• Assist patrons with purchasing tickets, including exchanges and special requests.
• Resolve customer complaints or issues related to ticketing.
• Provide accessibility or special seating accommodations as needed.
• Maintain records of ticket sales, attendance, and revenue and submit to Business Office.
• Prepare end‑of‑show or end‑of‑season financial reports.
• Collaborate with the theatre director or school staff to project ticket sales.
• Help distribute promotional materials (flyers, posters, social media updates).
• Coordinate with student marketing teams or clubs to boost attendance.
• Train and manage student or parent volunteers working at the box office.
• Create shift schedules for box office coverage during show nights.
• Arrive early to open the box office and prepare for ticket sales.
• Coordinate with ushers and house staff to ensure smooth entry.
• Handle any last‑minute issues (will call, lost tickets, etc.).
• Close the box office and secure funds or ticketing materials.
• Count and deposit ticket sale revenue in accordance with school policies.
• Maintain accurate financial records and reconcile discrepancies.

REPORTS TO

Katie Knoblock

HOURS

As needed

LOCATION

GCIT

SALARY

$500.00

BENEFITS

No

DEADLINE FOR ACCEPTING RESUMES

07/24/26

EFFECTIVE DATE

8/1/2026

SUPPLEMENTAL INFORMATION

The Gloucester County Vocational School District prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender (including pregnancy), marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

CONTACT INFORMATION

Ms. Allie Jones, Director of Human Resources

1360 Tanyard Rd. Sewell, NJ 08080

856-468-1445