Box Office Coordinator - Cabaret Reservations

Coury Hospitality; Carmel, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Hotel Carmichael, Autograph Collection in Carmel, Indiana, seeks a Box Office Coordinator to welcome guests, assist with ticket purchases for Feinstein’s Cabaret, and manage reservations and show information.

You will answer emails and calls, coordinate seating, and work with servers and management to ensure a smooth guest experience while maintaining a tidy workspace and professional appearance.

Qualifications

• Fluent reading/writing/speaking English as primary requirement.
• Prior restaurant serving and/or customer service experience.
• Strong communication with guests and colleagues.
• Ability to multitask in a fast-paced setting.
• Reliable attendance and punctuality; weekend/holiday availability.

Responsibilities

• Respond to email and guest inquiries.
• Take reservations by phone and email; manage seating with staff.
• Answer Cabaret phone and coordinate reservations.
• Maintain clean workstation and surrounding areas.
• Communicate guest preferences to service team and managers.
• Monitor show calendars and Eventbrite for ticket details.
• Support servers/host staff as needed to ensure smooth service.
• Wear uniform and maintain professional appearance.

Skills

Fluent English reading/writing/speaks

Excellent presentation

Interpersonal skills

Effective communication

Organization and prioritization

Multitasking

Teamwork

Customer service

Computer operations

Attendance & punctuality

Tools

Point-of-sale basics

Job description

Hotel Carmichael, Autograph Collection in Carmel, Indiana, seeks a Box Office Coordinator to welcome guests, assist with ticket purchases for Feinstein’s Cabaret, and manage reservations and show information.

You will answer emails and calls, coordinate seating, and work with servers and management to ensure a smooth guest experience while maintaining a tidy workspace and professional appearance.