Box Office Attendant

Marcus Theatres Corporation; Town of Camillus (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free movies

Growth opportunities

Job summary

Marcus Theatres Corporation in New York's Camillus area is seeking a Part-time Box Office Attendant to greet guests, process tickets, and support theater operations. You will handle loyalty transactions, upsell concessions when appropriate, and uphold safety and policy standards in a fast-paced environment.

The role requires excellent guest service, reliability, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Strong interpersonal, verbal, and written communication skills.
• Willingness to learn new skills and tasks.
• Flexible schedule including nights, weekends, holidays.
• Ability to work in a fast-paced, team environment.
• Passion for delivering hospitality and quality service.
• Adherence to cleanliness and hygiene practices.

Responsibilities

• Greet guests and complete loyalty transactions.
• Protect cash and tickets; operate POS.
• Enforce theatre policies and curfew rules.
• Upsell loyalty cards; promote products.
• Operate assistive movie-going equipment.
• Process transactions and give accurate change.
• Stock supplies; perform daily maintenance.
• Provide fast, friendly guest service.
• Ensure compliance with age restrictions.
• Answer questions and resolve concerns.
• Follow management programs and standards.
• Assist with other duties as needed.

Skills

Interpersonal skills

Verbal communication

Willing to learn

Flexible schedule

Team player

Hospitality focus

Hygiene standards

Education

No minimum education required

Tools

POS terminals

Job description

Starting Pay: $(Insert Wage)/hr. Variable Shifts; Part Time; Free Movies - Amazing Growth Opportunities - (Location) - (Position)

Broad Description of Duties

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

This position reports to a member of the theatre management team or General Manager (reporting may vary by location).

Essential Functions/Job Duties

• Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
• Ensure the security of all box office cash and tickets;
• Communicate and enforce various theatre policies including location specific Curfew Policies;
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
• Distribute and understand how to operate assistive movie-going equipment;
• Operate point-of-sale terminals, process transactions and make accurate change;
• Perform daily maintenance duties, including daily stocking of supplies;
• Make certain guest service is friendly, helpful and fast;
• Enforce ratings to keep underage guests from accessing auditoriums with adult content;
• Answer questions from guests and resolve any concerns;
• Uphold Marcus' high standards and execute company-wide programs;
• Assist with other functions as instructed by the General Manager or a member of the management team

*The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Job Requirements

• Possess strong interpersonal, verbal, and written communication skills;
• Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
• Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
• The ability to work in a high-volume, fast-paced, team environment;
• Have a passion for delivering unparalleled hospitality and high quality food & service;
• Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Work is performed in a theatre environment. The noise level is usually moderate to high with an occasional loud environment. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required

• No minimum education required

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.

Primary Location: New York-Camillus-Syracuse Township

Work Locations: Syracuse Township, 180 Township Blvd, Camillus13031

Job: Entertainment

Organization: Theatres

Schedule: Part-time

Employee Status: Regular

Job Type: Experienced

Job Level: Entry Level

Job Posting: Oct 20, 2026, 6:05:43 PM

Hourly/Yearly Wage: 16/33280