Bowling Center Guest Experience & Operations Associate

Angel Of The Winds Casino Resort; Arlington (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

Angel of the Winds Casino Resort in Arlington, WA is hiring for a role in the Bowling Center focused on delivering exceptional guest service and operating lanes with efficiency. The position requires handling tournaments, promotions, and day-to-day coordination of activities within a busy casino environment.

Starting wage is $17.15 per hour. Candidates should be capable of maintaining equipment, assisting with events, and upholding safety and confidentiality standards in a fast-paced setting.

Qualifications

• Exceptional guest service skills are required.
• Knowledgeable in bowling operations and reservation systems preferred.
• Must be customer service oriented with excellent verbal and written communication; ability to multi-task and work independently.
• Ability to maintain confidentiality and handle sensitive issues with strong attention to detail.

Responsibilities

• Provide bowling guests with efficient, courteous customer service.
• Maximize the utilization of lanes and equipment through efficient control of customer flow.
• Issue lanes to guests, assist with tournaments and special events/promotions.
• Maintain procedures for credit control, handling of financial transactions, and security of monies.
• Perform maintenance of Bowling Center equipment and assist customers as needed; clean and maintain lanes and approaches.

Job description

Angel of the Winds Casino Resort in Arlington, WA is hiring for a role in the Bowling Center focused on delivering exceptional guest service and operating lanes with efficiency. The position requires handling tournaments, promotions, and day-to-day coordination of activities within a busy casino environment.

Starting wage is $17.15 per hour. Candidates should be capable of maintaining equipment, assisting with events, and upholding safety and confidentiality standards in a fast-paced setting.