Bowling and Games Technician

Uptown Alley_Uphoff Ventures LLC; Midlothian (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Uptown Alley is seeking a site-specific technician responsible for the operation and maintenance of technical systems within the facility. The role emphasizes budget collaboration, routine maintenance, safety compliance, and staff guidance to ensure smooth daily operations.

The ideal candidate has 3–7 years’ managerial or leadership experience in FECs or high-volume restaurant settings, and is capable of coordinating with vendors, overseeing inventory, and supporting guests and staff on

Qualifications

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up to fifty hours per week.
• Able to lift up to 50 lbs., Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.

Responsibilities

• Strategic and Financial Management: Collaborate with management to develop budgets for technical maintenance and capital expenditures for equipment upgrades or replacements.
• Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget constraints.
• Operational Management: Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and longevity.
• Provide technical support and guidance to operators, supervisors, and managers on equipment operation, troubleshooting techniques, and safety procedures.
• Coordinate with vendors and service providers to obtain spare parts and schedule repairs or specialized services.
• Maintain accurate records of maintenance, inspections, and inventory to ensure compliance and knowledge sharing.
• Conduct regular safety inspections to ensure equipment meets safety standards and regulatory requirements.
• Staff Management: Provide training and guidance to technical staff to ensure safe and effective operation and maintenance.
• Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best practices.
• Customer Service: Ensure guest satisfaction by addressing and resolving technical issues promptly.

Skills

Problem solving

Clear and effective communication

Ability to organize tasks

Critical thinking

Education

Highschool or GED

AA or BA in business management or relevant discipline

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Role Purpose

The role of a site-specific technician at Uptown Alley is pivotal in ensuring the smooth operation and maintenance of various technical systems and equipment within the facility

Key Responsibilities

• Strategic and Financial Management
  • Collaborate with management to develop budgets for technical maintenance and repairs, as well as capital
    expenditures for equipment upgrades or replacements.
  • Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget
    constraints.
• Operational Management
  • Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and
    longevity. This includes conducting inspections, lubricating moving parts, replacing worn components, and
    cleaning equipment as necessary.
  • Provide technical support and assistance to other staff members, including operators, supervisors, and
    managers. Site-specific technicians may offer guidance on equipment operation, troubleshooting
    techniques, and safety procedures.
  • Coordinate with equipment vendors, suppliers, and service providers to obtain spare parts, components, and
    technical support as needed. Site-specific technicians may communicate with external vendors to order
    supplies, schedule repairs, or request specialized services.
  • Maintain accurate records of equipment maintenance, repairs, inspections, and inventory. Site-specific
    technicians document maintenance activities, equipment specifications, safety procedures, and other
    relevant information to ensure compliance and facilitate knowledge sharing
  • Conduct regular safety inspections of technical equipment and installations to identify potential hazards or
    safety risks. Site-specific technicians must ensure that all equipment meets safety standards and regulatory
    requirements.
• Staff Management
  • Provide training and guidance to technical staff members to ensure that they have the necessary skills and
    knowledge to operate and maintain equipment safely and effectively.
  • Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best
    practices.
• Customer Service
  • Ensure guest satisfaction by addressing and resolving technical issues promptly.
  • Assist in developing and implementing safety protocols, procedures, and training programs for staff, and guest.

Education & Qualifications

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up to fifty hours per week.
• Able to lift up to 50 lbs., Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.

Experience

• Minimum 3-7 years' experience with an FEC or restaurant in a managerial or leadership position.
• Experience in a high-volume environment.
• Desirable - Previous experience in a senior management role at an FEC or restaurant

Skills & Competencies

• Problem solving skills
• clear and effective communication
• Ability to organize tasks
• critical thinking skills

Personal Qualities

• Self-motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.

Languages

• English
• Desirable - Spanish

Position Details

Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: Technical Manager / General Manager
Collaborates With: Management Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests