Technical Operations Lead, Bowling & Arcade

Uptown Alley_Uphoff Ventures LLC; Midlothian (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

Uptown Alley is seeking a site-specific technician responsible for the operation and maintenance of technical systems within the facility. The role emphasizes budget collaboration, routine maintenance, safety compliance, and staff guidance to ensure smooth daily operations.

The ideal candidate has 3–7 years’ managerial or leadership experience in FECs or high-volume restaurant settings, and is capable of coordinating with vendors, overseeing inventory, and supporting guests and staff on

Qualifications

• Highschool or GED equivalent.
• Must be 21 years old.
• Must be able to work up to fifty hours per week.
• Able to lift up to 50 lbs., Able to stand for long periods of time.
• Desirable - AA or BA in business management or relevant discipline.

Responsibilities

• Strategic and Financial Management: Collaborate with management to develop budgets for technical maintenance and capital expenditures for equipment upgrades or replacements.
• Prioritize spending to maximize the efficiency and longevity of technical assets while staying within budget constraints.
• Operational Management: Perform routine maintenance tasks on technical equipment and systems to ensure optimal performance and longevity.
• Provide technical support and guidance to operators, supervisors, and managers on equipment operation, troubleshooting techniques, and safety procedures.
• Coordinate with vendors and service providers to obtain spare parts and schedule repairs or specialized services.
• Maintain accurate records of maintenance, inspections, and inventory to ensure compliance and knowledge sharing.
• Conduct regular safety inspections to ensure equipment meets safety standards and regulatory requirements.
• Staff Management: Provide training and guidance to technical staff to ensure safe and effective operation and maintenance.
• Training on safety procedures, equipment operation, troubleshooting techniques, and maintenance best practices.
• Customer Service: Ensure guest satisfaction by addressing and resolving technical issues promptly.

Skills

Problem solving

Clear and effective communication

Ability to organize tasks

Critical thinking

Education

Highschool or GED

AA or BA in business management or relevant discipline

Job description

Uptown Alley is seeking a site-specific technician responsible for the operation and maintenance of technical systems within the facility. The role emphasizes budget collaboration, routine maintenance, safety compliance, and staff guidance to ensure smooth daily operations.

The ideal candidate has 3–7 years’ managerial or leadership experience in FECs or high-volume restaurant settings, and is capable of coordinating with vendors, overseeing inventory, and supporting guests and staff on