Team Assistant

Uptown Alley Surprise, AZ

Surprise (AZ)

On-site

USD 14,000 - 20,000

Full time

13 days ago
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Benefits offered by this job

Fun and Exciting Work Environment
Culture & Community - engaging team
401k, Roth IRA
Financial Security - competitive pay,$
Incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working
Health & Wellbeing - health and vision
Professional Development

Job summary

Uptown Alley Surprise, AZ is seeking a Team Assistant to support the front-of-house team with food delivery, table setup, and clearing, while maintaining dining area cleanliness and organization. You will help ensure a positive guest experience and smooth service during busy periods.

The role is on-site with a Monday-Friday schedule, evenings and weekends. Offers a competitive hourly wage of $12.15, opportunities for upselling, and collaboration with the management team to deliver exceptional

Qualifications

  • Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling.
  • High School Diploma or Equivalent.
  • Physical Stamina and Endurance—ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment.

Responsibilities

  • Upselling Opportunities
  • Cost Control
  • Food Delivery
  • Assisting Servers
  • Assisting Set Up
  • Bussing Stations
  • Assisting Guests

Skills

Attention to Detail
Time Management
Technological Proficiency
POS Systems

Education

ServSafe Certification
High School Diploma
Physical stamina

Job description

  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development

Responsive recruiter

Benefits
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose

Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Their contributions are essential to ensuring a positive dining experience for guests and helping the restaurant run smoothly during service.

Key Responsibilities
  • Strategic and Financial Responsibilities
    • Upselling Opportunities
    • Cost Control
  • Operational Responsibilities
    • Food Delivery
    • Assisting Servers
    • Assisting Set Up
    • Bussing Stations
  • Customer Service Responsibilities
    • Assisting Guests
Education & Qualifications
  • Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
  • High School Diploma or Equivalent
  • Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience
  • Desirable - Previous experience in a high volume restaurant
Skills & Competencies
  • Attention to Detail
  • Time Management
  • Technological Proficiency
    • Desirable - POS Systems
Personal Qualities
  • Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
Languages
  • English
  • Desirable - Spanish
Department

Operations/Culinary

Location

On-Site

Travel Required

No

Working Pattern

Monday-Friday, Weekends, Nights, Holidays

Reports To

General Manager/AGM

Collaborates With

Management team, Administrative support

Supports & Engages With

FOH, BOH

Compensation: $12.15 per hour

Why Work Here?
Welcome to Uptown Alley - Strike Up the Fun!

At Uptown Alley, we're more than just a place for entertainment; we're the ultimate destination for families, friends, and fun-seekers of all ages.With venues in Richmond, VA, Manassas VA, and Surprise AZ, we are proud to offer a one-of-a-kind experience that combines excitement, laughter, and unforgettable memories.

Our Mission

Our mission is simple yet profound - to create moments of joy and connection for everyone who walks through our doors. Whether it's a child's first time bowling, a family bonding over one of our many arcade games, or friends getting together and enjoying our amazing food, full bar, and live music, we strive to “strike up the fun” and make ever visit memorable.

Unparalleled Attractions

Step into our world and be amazed by our array of attractions designed to delight and thrill. From our world class bowling lanes, to interactive games and challenges, there's something for everyone here. Whether you're a gamer, or a fan of classic family fun, you'll find it all under our roof.

Family-Friendly Environment

We believe in creating a welcoming and family-friendly environment where laughter fills the air and smiles are contagious. Our center is designed with families in mind, offering safe and clean facilities where parents can relax and enjoy quality time with their loved ones.

Exceptional Service

At Uptown Alley, customer satisfaction is our top priority. Our dedicated team of staff is committed to providing exceptional service and ensuring that every guest leaves with a smile on their face. From helping you plan the perfect birthday party to making sure your visit runs smoothly, we're here to exceed your expectations.

Community Hub

Beyond being a place for entertainment, we're proud to be a vibrant hub for the community. Whether it's hosting special events, supporting local charities, or partnering with schools for educational programs, we believe in giving back and making a positive impact in the neighborhoods we serve.

Come Strike Up the Fun!

Whether you're a local resident looking for a weekend adventure, a tourist seeking excitement, or a group planning a memorable outing, we invite you to experience the magic of Uptown Alley. Join us and create lifelong memories with those who matter most.

Ready to embark on your next adventure?

Join Our Family: Why Work for Uptown Alley
  • Fun-Filled Environment: At the heart of Uptown Alley is joy and laughter. As a team member, you'll be immersed in an atmosphere where every day feels like a celebration. From hosting birthday parties to facilitating exciting activities, or even watching someone bowl their first strike, your role at Uptown Alley will be to spread the fun!
  • Opportunity for Growth: We believe in nurturing talent and fostering growth. Whether you're starting your career or looking to advance, we offer training programs and development opportunities to help you reach your full potential. From entry-level positions to management roles, there's room for everyone to grow with us.
  • Diverse Team Culture: We celebrate diversity and believe in the strength of a team with varied backgrounds and perspectives. Joining us means becoming a part of a vibrant community where inclusivity is not just a buzzword but a way of life.
  • Impactful Work: Every interaction with our guests matters. Whether you're helping a child conquer their fear of bowling without bumpers or ensuring families have a seamless experience, your contributions directly impact the memories they'll cherish for years to come.
  • Flexible Schedules: We understand the importance of work-life balance. That's why we offer flexible schedules to accommodate your needs. Whether you're a student, a parent, or simply someone with diverse interests, we believe in making work fit into your life, not the other way around.
  • Perks and Benefits: In addition to competitive wages, we offer a range of perks and benefits to our team members. From discounts on our attractions to healthcare coverage, we strive to take care of our employees like they're part of our own family.

Join us at Uptown Alley and become a part of something truly special. Together, let's create moments of joy and build memories that last a lifetime.

Ready to strike up the fun? Explore our current job openings and start your journey with us today!

Uptown Alley, Surprise - Facebook

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Uptown Alley, Richmond - Facebook

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Uptown Alley, Manassas - Facebook

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