Boutique Operations & Compliance Specialist

Richemont (Cartier/Van Cleef); Georgia; On-site; USD 42,000 - 65,000; Full time

Job summary

Cartier North America is seeking an Operations Coordinator for the Dallas boutique to support daily operations, compliance, and transactional workflows. You will manage inventory, coordinate shipments, and ensure accurate paperwork to enable a seamless client experience.

You will partner with boutique management to drive efficiency, uphold Cartier standards, and support audits, with a focus on lean processes, 5S practices, and regulatory compliance in a fast-paced luxury environment.

Qualifications

• Maîtrise des politiques et procédures de la Maison.
• Capacité à soutenir les flux transactionnels et les chiffres.
• Connaissance des opérations boutiques et de l'inventaire.

Responsibilities

• Ensure understanding and execution of all Maison policies and procedures within the boutique.
• Coordinate efficient opening and closing procedures.
• Ensure proper movement of product in/out of boutique including shipments and transfers.
• Manage proper packing, shipping, and receiving procedures for high-value items.
• Monitor financial aspects of boutique sales; ensure daily transactions and paperwork are submitted timely.
• Support other transactional flows (ecommerce) to ensure efficient operations.
• Coordinate inventory control processes and annual inventory readiness.
• Partner with client-facing teams to manage replenishment needs for sales and back-of-house.
• Assist with care service responsibilities and monthly inventory reconciliation.
• Support boutique audits and action-plan execution.
• Participate in daily setup and breakdown for opening/closing; communicate issues clearly.

Job description

Cartier North America is seeking an Operations Coordinator for the Dallas boutique to support daily operations, compliance, and transactional workflows. You will manage inventory, coordinate shipments, and ensure accurate paperwork to enable a seamless client experience.

You will partner with boutique management to drive efficiency, uphold Cartier standards, and support audits, with a focus on lean processes, 5S practices, and regulatory compliance in a fast-paced luxury environment.