Boutique Night Auditor: Front Desk & Finances

Coury Hospitality; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Hotel 55 Chicago is seeking a Night Auditor to oversee front desk operations during overnight hours and complete daily audit and financial reporting with accuracy. You will balance and close daily revenue, verify room charges and taxes, prepare audit reports, and ensure guest safety and service standards in a boutique luxury setting.

The role requires excellent communication, strong attention to detail, independence to work overnight, and the ability to coordinate with housekeeping, maintenance

Qualifications

• Prior front desk or night audit experience in a luxury or boutique hotel preferred.
• Strong attention to detail and accuracy in financial and audit functions.
• Excellent verbal and written communication skills.
• Ability to work independently and make sound decisions overnight.
• Proficiency with property management systems and basic accounting.

Responsibilities

• Perform nightly audit procedures, ensuring accurate reconciliation of daily financial transactions and reports.
• Balance and close daily revenue, including room charges, taxes, and payments, in accordance with hotel policies.
• Prepare and distribute daily audit reports for management review.
• Perform all front desk agent duties during overnight hours, including guest check-in and check-out.
• Serve as the primary overnight point of contact for guest requests, concerns, and service recovery.
• Communicate professionally with guests to address overnight requests, inquiries, or concerns with discretion and care.
• Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
• Conduct scheduled overnight property walks to ensure safety, cleanliness, and operational readiness.
• Coordinate with housekeeping, maintenance, security, and bell services as needed during overnight hours.
• Ensure timely delivery of guest amenities, special requests, and service recovery items during the overnight shift when applicable.
• Respond to emergency situations following established safety and security procedures.
• Maintain accurate guest records and ensure confidentiality of all guest and financial information.
• Verify room status, availability, and rates in coordination with the Front Office and Revenue teams.
• Maintain a clean, organized, and polished front desk and lobby area.
• Prepare the front desk and lobby for the morning shift, ensuring a clean, organized, and professional appearance.
• Adhere to all health, safety, security, and privacy procedures.

Skills

Front Desk

Night Audit

Attention to Detail

Communication

Independent Work

Organizational Skills

PMS Proficiency

Accounting Basics

Problem Solving

Multitasking

Tools

Property Management System (PMS)

Job description

Hotel 55 Chicago is seeking a Night Auditor to oversee front desk operations during overnight hours and complete daily audit and financial reporting with accuracy. You will balance and close daily revenue, verify room charges and taxes, prepare audit reports, and ensure guest safety and service standards in a boutique luxury setting.

The role requires excellent communication, strong attention to detail, independence to work overnight, and the ability to coordinate with housekeeping, maintenance