Boutique Night Auditor — Flexible Schedule & Stellar Guest Service

Shaner Group

State College (Centre County)

Sur place

USD 21 000 - 30 000

Plein temps

Il y a 4 jours

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Résumé du poste

Shaner Hotels, Carnegie House in State College, PA, is seeking a Night Auditor to manage guest needs, balance daily transactions, and perform front desk duties during the audit shift. Strong guest service, communication, and cash handling are essential.

A high school diploma and hotel experience are preferred, with bilingual English/Spanish a plus. Located at Carnegie House, this boutique inn offers a European-inspired hospitality experience in Happy Valley, with opportunities to grow within

Qualifications

High school diploma or equivalent required.
Minimum one year of customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Responsabilités

Attend to the needs of guests, balance revenue and expense transactions during the day, and perform front desk duties during the audit shift.
Maintain good communications and guest service, and take appropriate action to meet and exceed guest expectations.
Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Process all check-ins and check-outs according to hotel requirements and adhere to payment and cash handling policies.
Generate, print, and distribute daily reports to designated departments.