Boutique Lodge GM: Pre-Opening & Guest Experience

Ellis Island Casino; Las Vegas (NV); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical

Dental

Life Insurance

Vision

Short-term Disability

401(k) match

Paid time off

Voluntary life insurance

Job summary

Ellis Island Casino Mt Charleston Lodge is seeking a General Manager to lead the pre-opening and ongoing operations of a distinctive mountain lodge experience near Las Vegas. You will shape culture, guest experience, and financial performance with a hands-on, ownership mindset.

The role demands a visible, strategic leader who partners with ownership and executive teams to deliver a boutique, personalized stay while driving multi-revenue success from day one.

Qualifications

• Prior GM or senior leader role in luxury hospitality or lodges.
• Strong pre-opening and launch experience.
• Proven ability to drive multi-revenue operations.
• Financial acumen with budgeting and P&L management.
• Exceptional guest-service mindset and team leadership.

Responsibilities

• Lead pre-opening, launch, and ongoing operations of Mt Charleston Lodge.
• Build and manage a high-performance team with a service-driven culture.
• Oversee guest experience, programming, and brand alignment.
• Drive revenue growth, cost control, and forecasting with ownership and exec partners.
• Ensure compliance with local regulations and safety standards.

Skills

Hospitality leadership

Pre-opening experience

Financial acumen

Guest experience focus

Strategic planning

Education

Bachelor's in Hospitality Management

Tools

Forecasting software

Job description

Ellis Island Casino Mt Charleston Lodge is seeking a General Manager to lead the pre-opening and ongoing operations of a distinctive mountain lodge experience near Las Vegas. You will shape culture, guest experience, and financial performance with a hands-on, ownership mindset.

The role demands a visible, strategic leader who partners with ownership and executive teams to deliver a boutique, personalized stay while driving multi-revenue success from day one.