Boutique Lead: Elevate Sales & World‑Class Service

Aritzia

Skokie (IL)

On-site

USD 36,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Product discount

Aritzia Virtual Wellness

Aspirational workspace

Job summary

Aritzia in Skokie, IL, is hiring a Boutique Lead to drive sales, service, and people management in a fast-paced retail environment. You will lead teams to deliver world-class client experiences, build loyal relationships, and exceed daily goals while supporting career growth for your people.

The role emphasizes strong leadership, collaboration with cross-functional partners, and maintaining Aritzia’s Everyday Luxury brand.

Qualifications

A commitment to learn, apply, champion, and enrich Aritzia’s Business and People Leadership principles.
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes.
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others.
A dedication to quality and investing in results that add value to the business at all times.
A deep understanding and commitment for the industry in which we operate.
A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture.

Responsibilities

To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or elevate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience.
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience.
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.