Boutique Lead: Elevate Sales & Client Experience

Aritzia; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Product Discount

Aritzia Virtual Wellness

Aspirational Workspace

Job summary

Aritzia is seeking a Boutique Lead in Indianapolis to drive sales, deliver world-class client experiences, and mentor team members. You will manage day‑to‑day operations, balance staffing for peak service, and ensure a seamless shopping journey across People, Clients, Product, Space, Risk, and Operations.

You will partner with Business Support to align department goals with corporate objectives while fostering career growth and an exceptional employee experience.

Qualifications

• A commitment to learn, apply, champion, and enrich Aritzia’s Business and People Leadership principles.
• The skills to collaborate strategically with cross‑functional partners in the pursuit of shared business outcomes.
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others.
• A dedication to quality and investing in results that add value to the business at all times.
• A deep understanding and commitment for the industry in which we operate.
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture.

Responsibilities

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• Create an optimal balance of sales and service by having the right people, in the right place at the right time.
• Seamlessly own or expand the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience.
• Manage the day‑to‑day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience.
• Work with the appropriate Business Support partners to seamlessly lead the day‑to‑day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

Job description

Aritzia is seeking a Boutique Lead in Indianapolis to drive sales, deliver world-class client experiences, and mentor team members. You will manage day‑to‑day operations, balance staffing for peak service, and ensure a seamless shopping journey across People, Clients, Product, Space, Risk, and Operations.

You will partner with Business Support to align department goals with corporate objectives while fostering career growth and an exceptional employee experience.