Boutique Lead: Drive World‑Class Customer Experiences

Aritzia; Town of Florida (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Product Discount

Aritzia Virtual Wellness

Aspirational Workspace

Job summary

Aritzia in New York invites a Boutique Lead to guide our frontline teams, delivering world-class client experiences and building loyal relationships. You will optimize staffing, coaching, and store operations to ensure flawless execution of Sales, Floor, and People Management, while growing careers in Everyday Luxury.

Join a collaborative culture that elevates style, service, and community, and be part of a brand recognized for its aesthetic and customer focus.

Qualifications

• Commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles.
• Ability to collaborate strategically with cross‑functional partners for shared business outcomes.
• Willingness to continuously learn, develop oneself, and inspire growth in others.
• Dedication to quality and adding value to the business at all times.

Responsibilities

• Lead the team to sell clothes and deliver world‑class client experiences.
• Balance sales and service by placing the right people at the right time.
• Oversee People, Clients, Product, Space, Risk and Operations details to ensure an exceptional shopping experience.
• Collaborate with Business Support partners to run the day‑to‑day function of the department.

Job description

Aritzia in New York invites a Boutique Lead to guide our frontline teams, delivering world-class client experiences and building loyal relationships. You will optimize staffing, coaching, and store operations to ensure flawless execution of Sales, Floor, and People Management, while growing careers in Everyday Luxury.

Join a collaborative culture that elevates style, service, and community, and be part of a brand recognized for its aesthetic and customer focus.