Boutique Hotel Turndown Specialist

Kessler Collection; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Paid vacation

Job summary

Casa Monica Resort and Spa, Autograph Collection in St. Augustine seeks a Turndown Attendant to refresh guestrooms, respond to Housekeeping requests, and assist with cleaning as needed.

The role supports delivering exceptional guest experiences in a historic luxury setting, requiring attentiveness and reliability. The position emphasizes timely turndown, maintaining cleanliness, and smooth operation of housekeeping tasks, with opportunities to contribute to service excellence in a renowned

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or a related field preferred.

Responsibilities

• Attend to turndown duties for guestrooms as assigned.
• Review turndown list and stock caddie with supplies, linens and amenities.
• Turndown each assigned room according to The Newbury Boston.
• Handle items for Lost and Found according to standards.
• Keep hallways, public areas and closets clean and organized.
• Prepare housekeeping cleaning cart for next day’s use.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Deliver guest laundry to rooms.
• Operate pagers and radios when communicating with staff.
• Deliver guest requests in a timely manner.
• Ensure overall guest satisfaction and assist in other duties as requested.

Education

High School diploma or equivalent

Job description

Casa Monica Resort and Spa, Autograph Collection in St. Augustine seeks a Turndown Attendant to refresh guestrooms, respond to Housekeeping requests, and assist with cleaning as needed.

The role supports delivering exceptional guest experiences in a historic luxury setting, requiring attentiveness and reliability. The position emphasizes timely turndown, maintaining cleanliness, and smooth operation of housekeeping tasks, with opportunities to contribute to service excellence in a renowned