Boutique Hotel Leader: Guest Experience & Ops

Coury Hospitality; Amarillo (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The Barfield, Autograph Collection, part of Coury Hospitality, seeks a Hotel Manager to lead daily hotel operations and elevate guest experiences in downtown Amarillo. You’ll partner with the General Manager to drive service excellence, financial performance, and team development in a 112-room luxury boutique setting.

Ideal candidates bring robust hotel operations knowledge, leadership experience, and proficiency in Opera and MS Office, with a commitment to authentic Western hospitality and

Qualifications

• Associate or bachelor's degree preferred.
• Intermediate knowledge of hotel operations.
• Experience with Opera and MS Office preferred.
• Valid driver’s license required.

Responsibilities

• Assist the General Manager in leading departmental teams and implementing property-wide strategies.
• Oversee Front Office and other hotel departments to ensure top-quality service.
• Assist in forecasts, budgets, and cost control to optimize revenue and expenses.
• Review financial statements and performance data to identify improvements and cost reductions.
• Maintain front office systems and equipment for optimum performance.
• Support employee development, training, scheduling, and performance coaching.
• Lead by example to deliver authentic hospitality and guest satisfaction.
• Respond promptly to guest concerns and create action plans to improve service.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Problem solving

Staff management

Education

Associate or Bachelor's degree preferred

Tools

Opera

MS Office

Job description

The Barfield, Autograph Collection, part of Coury Hospitality, seeks a Hotel Manager to lead daily hotel operations and elevate guest experiences in downtown Amarillo. You’ll partner with the General Manager to drive service excellence, financial performance, and team development in a 112-room luxury boutique setting.

Ideal candidates bring robust hotel operations knowledge, leadership experience, and proficiency in Opera and MS Office, with a commitment to authentic Western hospitality and