Boutique Hotel Front Desk & Guest Services

Sacramento Native American Health Center, Inc; Glen Ellen (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Paid time off

Health Insurance Plan

Yearly free night at select hotels in

Discounted Team Member Rate

Certifications and training

Tax-saving 401K Retirement Plan

Opportunities to grow

Prestigious hotel collection in CA

Job summary

Four Sisters Inns' Gaige House in Glen Ellen, CA, is seeking a Guest Service Associate for the Front Desk. You will greet guests, assist with reservations, provide local recommendations, and uphold the property’s hospitality standards.

You will handle check-ins/outs, answer inquiries across channels, and collaborate with housekeeping and kitchen teams to ensure a seamless guest experience. This part-time, non-exempt role offers growth opportunities and valuable training.

Qualifications

• Front desk hospitality experience is helpful.
• Ability to greet guests warmly and manage reservations.
• Strong communication across in-person, email, phone, and text channels.

Responsibilities

• Greet guests and assist with check-in/check-out and room assignments.
• Provide attentive customer service throughout the guest stay.
• Promote upsell packages and offer local recommendations.
• Coordinate with housekeeping and kitchen teams for smooth operations.
• Answer guest questions and manage reservations and payments.

Skills

Guest service

Customer service

Reservations

Communication

Upsell promotion

Local recommendations

Check-in/check-out

Teamwork

Leadership

Problem solving

Hospitality

Job description

Four Sisters Inns' Gaige House in Glen Ellen, CA, is seeking a Guest Service Associate for the Front Desk. You will greet guests, assist with reservations, provide local recommendations, and uphold the property’s hospitality standards.

You will handle check-ins/outs, answer inquiries across channels, and collaborate with housekeeping and kitchen teams to ensure a seamless guest experience. This part-time, non-exempt role offers growth opportunities and valuable training.