Boutique Hotel Guest Experience Associate (Part-Time)

Sacramento Native American Health Center, Inc; Yountville (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free hotel nights for select stays

Team member discounts

Certifications & training

Employee-centric work environment

Prestigious hotel collection in CA

Job summary

Maison Fleurie & Lavender Inn in Yountville, CA is seeking a Guest Service Associate to be the go-to person from reservation to checkout. You’ll greet guests, answer questions, resolve issues, and help guests plan an amazing getaway.

In this part-time, variable-hour role with afternoon/evening shifts, you will upsell packages, provide local recommendations, and ensure an exceptional guest experience during the wine hour.

Qualifications

• Front Desk experience and hospitality-oriented demeanor.

Responsibilities

• Greet guests warmly and assist with check-in/check-out.
• Provide excellent customer service throughout the guest's stay.
• Promote upsell packages and provide local recommendations.
• Manage guest communications via in-person, phone, email, and text.
• Coordinate arrivals, registrations, and room allocations.

Skills

Front Desk

Job description

Maison Fleurie & Lavender Inn in Yountville, CA is seeking a Guest Service Associate to be the go-to person from reservation to checkout. You’ll greet guests, answer questions, resolve issues, and help guests plan an amazing getaway.

In this part-time, variable-hour role with afternoon/evening shifts, you will upsell packages, provide local recommendations, and ensure an exceptional guest experience during the wine hour.