Boutique Hotel Front Desk Agent — Flexible Schedule

Genesis Hospitality and Dining LLC; Princeton, Northern (NJ, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive Salary

Flexible schedule

Comprehensive training

401(k) Plan

Paid Sick time (NJ)

Great Discount Program

Job summary

The Peacock Inn, part of Genesis Hospitality, is seeking an experienced Front Desk Agent for a part-time role in Princeton, NJ. The position requires the ability to work weekdays, nights, weekends, and holidays, with a focus on guest service and hospitality excellence.

Responsibilities include coordinating with other departments, making reservations, handling guest inquiries, and supporting events such as weddings and corporate retreats. Bilingual Spanish is a plus but not required.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish a plus, however not required.

Responsibilities

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.

Education

High school diploma or equivalent

Job description

The Peacock Inn, part of Genesis Hospitality, is seeking an experienced Front Desk Agent for a part-time role in Princeton, NJ. The position requires the ability to work weekdays, nights, weekends, and holidays, with a focus on guest service and hospitality excellence.

Responsibilities include coordinating with other departments, making reservations, handling guest inquiries, and supporting events such as weddings and corporate retreats. Bilingual Spanish is a plus but not required.