Member Experience Concierge

Savannah Country Club; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Savannah Country Club is seeking a Receptionist to warmly welcome members, guests, and visitors and support daily administrative needs. You will serve as a key contact, helping ensure smooth communication between members, staff, and management.

The role involves greeting guests, handling calls and emails, assisting with check-ins, reservations, and various clerical tasks while upholding confidentiality and providing excellent customer service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service or receptionist experience preferred.
• Excellent communication and organizational skills.
• Professional appearance and positive attitude.
• Comfortable using computers, email, and basic office software.
• Ability to multitask and work effectively in a fast-paced environment.
• Must demonstrate discretion and professionalism when working with members and confidential information.

Responsibilities

• Greet and assist members, guests, and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls and emails.
• Respond to basic member questions and direct inquiries to the appropriate department.
• Manage the front desk and maintain a clean, organized reception area.
• Assist with member check-ins, reservations, and appointments as needed.
• Receive and distribute mail, packages, and deliveries.
• Assist with administrative tasks such as filing, data entry, copying, and scanning.
• Maintain accurate member and visitor information.
• Assist with Club events and other administrative projects as needed.
• Follow Club policies and maintain confidentiality of member information.
• Provide excellent customer service and promote a positive Club experience.

Skills

Customer service

Receptionist experience

Communication skills

Organizational skills

Professional appearance

Multitasking

Confidential information handling

Education

High school diploma

Tools

Email

Office software

Job description

Savannah Country Club is seeking a Receptionist to warmly welcome members, guests, and visitors and support daily administrative needs. You will serve as a key contact, helping ensure smooth communication between members, staff, and management.

The role involves greeting guests, handling calls and emails, assisting with check-ins, reservations, and various clerical tasks while upholding confidentiality and providing excellent customer service.