Boutique Front Desk Agent – Flexible Shifts & Perks

Crescent Hotels & Resorts; Baltimore (MD); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Highly competitive wages

Exceptional benefit plan for you and a

401K matching program for eligible

Flexible scheduling

Discounts at Crescent managed hotels

Hotel rooms discounts at IHG brand

Résumé du poste

Kimpton Monaco Baltimore Inner Harbor, part of Crescent Hotels & Resorts, seeks a Front Desk Agent to warmly greet guests, register arrivals, handle payments and support a memorable stay. You will assist guests with information, upsell services, and maintain accuracy in billing and records.

The role requires flexible shifts (days/evenings/weekends), strong computer skills, and a passion for guest satisfaction. IHG brand experience is a plus.

Qualifications

• Experience greeting and registering guests, handling check-out and payments.
• Strong customer service focus and problem resolution.
• Ability to work flexible shifts including days, evenings, weekends.

Responsabilités

• Welcome guests, register and assign rooms, input guest details.
• Process payments, manage check-outs, and handle currency exchanges.
• Provide local information and upsell hotel services.

Connaissances

Front Desk Experience

Customer Service

Cash Handling

POS Systems

IHG Brand Experience

Outils

POS System

PMS

Description du poste

Kimpton Monaco Baltimore Inner Harbor, part of Crescent Hotels & Resorts, seeks a Front Desk Agent to warmly greet guests, register arrivals, handle payments and support a memorable stay. You will assist guests with information, upsell services, and maintain accuracy in billing and records.

The role requires flexible shifts (days/evenings/weekends), strong computer skills, and a passion for guest satisfaction. IHG brand experience is a plus.