Boutique Facilitator, Ala Moana

Brobston Group LLC; Honolulu (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

Brobston Group LLC is seeking a Boutique Facilitator for the Ala Moana store in Honolulu, Hawaii. This role supports boutique operations and client service, acting as a versatile generalist to assist sales associates and the operations team to maximize client-facing time.

The position requires in-store presence to manage receiving, inventory, cash handling, and daily administrative duties, with a flexible schedule including late nights, weekends, and some holidays.

Qualifications

• Minimum 1 year of related experience.
• Able to lift up to 15 lbs and perform physical tasks related to receiving and merchandising.
• Flexible schedule with availability for late nights, weekends, and some holidays.
• Strong communication skills and ability to work collaboratively in a team.
• Foreign language skills preferred but not required.

Responsibilities

• Deliver exceptional client service by welcoming and greeting clients and supporting Fashion Advisors on the sales floor
• Support incoming and outgoing shipments, assist with inventory cycle counts, re-ticketing, and receiving
• Assist with packaging, shipping product to support sales, and other client service tasks
• Support opening and closing registers, handle cash and deposits, and perform daily administrative duties including answering phones

Skills

Customer service

Communication

Teamwork

Job description

Summary

The Boutique Facilitator supports boutique operations and client service at the Ala Moana location. As a multi-functional generalist, they assist sales associates and the operations team to maximize client-facing time. This role requires in-store presence to manage receiving, inventory, cash handling, and administrative duties.

Responsibilities

• Deliver exceptional client service by welcoming and greeting clients and supporting Fashion Advisors on the sales floor
• Support incoming and outgoing shipments, assist with inventory cycle counts, re-ticketing, and receiving
• Assist with packaging, shipping product to support sales, and other client service tasks
• Support opening and closing registers, handle cash and deposits, and perform daily administrative duties including answering phones

Requirements

• Minimum 1 year of related experience
• Able to lift up to 15 lbs and perform physical tasks related to receiving and merchandising
• Flexible schedule with availability for late nights, weekends, and some holidays
• Strong communication skills and ability to work collaboratively in a team
• Passion for the brand and a desire to learn and grow professionally; foreign language skills preferred but not required