Operations Associate - Ala Moana

Brobston Group LLC; Honolulu (HI); On-site; USD 25,000 - 30,000; Part time

Job summary

Brobston Group LLC at the Ala Moana store is seeking an Operations Associate for a part-time role focused on stock and inventory management. You will maintain an organized stockroom, ticket merchandise, and support sales and visual teams to ensure items are ready for customers.

This position requires at least 3 years of retail inventory experience, preferably in luxury settings, and strong computer skills. You will handle transfers, shipments, fixture movement, and reconciliations, with

Qualifications

• Minimum 3 years retail inventory/stock experience.
• Business degree or equivalent experience.
• Computer literate with ability to learn software packages.

Responsibilities

• Maintain inventory in an organized, secure stockroom.
• Retrieve and prepare merchandise for sales staff.
• Anticipate and resolve storage and space issues for merchandise and fixtures.
• Ensure merchandise is ticketed and packaged to standards.
• Support visuals and operations with fixture movement.
• Coordinate maintenance, cleaning, and repairs of facilities.
• Prepare inventories and cycle counts; participate in reconciliation.
• Manage inter-store transfers and shipments per policy.
• Process paperwork for inventory maintenance (damages, RTVs).
• Assist on the selling floor or in other departments when needed.

Skills

Customer service

Attention to detail

Communication

Problem solving

Adaptability

Education

Bachelor's degree in business or equivalent

Tools

Inventory management software

Job description

Summary

The Operations Associate is a part-time store role responsible for managing incoming and outgoing merchandise and maintaining an efficient, organized, and secure stockroom at the Ala Moana store. This role supports sales and visual teams by ensuring merchandise is ticketed, stored correctly, and available when needed, and oversees shipment, transfer, and delivery processes. The Operations Associate also assists with fixture movement, facility maintenance coordination, and inventory reconciliation to uphold store standards.

Responsibilities

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Retrieve and prepare merchandise for sales staff when items are not on the sales floor
• Anticipate and resolve storage and space issues for merchandise and fixtures
• Ensure all merchandise is ticketed and packaged to company standards
• Support visual merchandising and operations with moving and storing fixtures, furniture, props, and merchandise
• Coordinate facility and fixture maintenance, cleaning, and repairs as needed
• Prepare and complete inventories and cycle counts; participate in inventory reconciliation
• Manage inter-store transfers, stock rotations, and incoming/outgoing shipments per policy
• Process paperwork related to inventory maintenance (damages, RTVs) and document client deliveries
• Assist on the selling floor or other departments as requested by store management

Requirements

• Business school, university degree, or equivalent experience
• Minimum of 3 years retail experience focused on stock or inventory, preferably in a luxury setting
• Computer literate with ability to learn and use various software packages
• Strong customer service orientation, communication, problem-solving, and social perceptiveness
• Ability to manage deliveries and track merchandise; attention to detail
• Foreign language skills are a plus