Boutique Client Experience Specialist

CHANEL; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Wellbeing resources

Paid time off (Wellbeing Days)

401K and other incentives

Healthcare benefits

Life insurance

Job summary

CHANEL in Boston is seeking a Boutique Facilitator to deliver exceptional customer service, assist sales teams, and support daily boutique operations. You will help manage shipments, inventory, and re-ticketing, while also assisting with packaging and register responsibilities.

The role emphasizes teamwork, brand ambassador duties, and ongoing learning in a dynamic luxury retail environment. A flexible schedule including evenings and weekends is required.

Qualifications

• Minimum 1 year of related experience.
• Minimum High School Diploma.
• Able to lift 15 lbs.
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays.

Responsibilities

• Provide exceptional customer service and host clients in-store.
• Assist sales associates and support boutique operations to maximize client-facing time.
• Support operations: shipments, inventory counts, and re-ticketing.
• Assist Fashion Advisors with packaging and closing/opening registers.

Skills

Customer service

Teamwork

Communication

Bilingual preferred

Education

High School Diploma

Job description

CHANEL in Boston is seeking a Boutique Facilitator to deliver exceptional customer service, assist sales teams, and support daily boutique operations. You will help manage shipments, inventory, and re-ticketing, while also assisting with packaging and register responsibilities.

The role emphasizes teamwork, brand ambassador duties, and ongoing learning in a dynamic luxury retail environment. A flexible schedule including evenings and weekends is required.