Boutique Client Experience Lead

Chanel

Boca Raton (FL)

On-site

USD 33,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Wellbeing days
Parental leave & fertility support
Paid time off
401K
Health insurance
Life insurance & disability
Commuter benefits

Job summary

CHANEL is seeking a Boutique Facilitator in Boca Raton who will deliver exceptional customer service and act as a brand ambassador across store operations. The role supports sales teams, assists with inventory, packing, and packaging, and helps manage cash and administrative tasks to ensure flawless client experiences.

Flexible schedule and in-store presence are required to open/close the boutique, with opportunities to engage with CHANEL initiatives and community programs.

Qualifications

  • Minimum 1 year of related experience.
  • High School Diploma required.
  • Excellent communication and customer service skills.

Responsibilities

  • Provide outstanding customer service and host clients at CHANEL.
  • Support Sales Associates and Operations to maximize client-facing time.
  • Assist with receiving, packing, and inventory processes; perform daily re-ticketing as needed.
  • Support packaging and handling of items for customers and shipments.
  • Open and close registers; assist with cash handling and deposits.
  • Tackle administrative tasks to resolve client inquiries promptly and professionally.

Skills

Customer service
Communication
Teamwork
Brand ambassador
Flexibility

Education

High School Diploma

Tools

POS system
Cash handling
Inventory support
Packaging

Job description

CHANEL is seeking a Boutique Facilitator in Boca Raton who will deliver exceptional customer service and act as a brand ambassador across store operations. The role supports sales teams, assists with inventory, packing, and packaging, and helps manage cash and administrative tasks to ensure flawless client experiences.

Flexible schedule and in-store presence are required to open/close the boutique, with opportunities to engage with CHANEL initiatives and community programs.

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