Boutique Assistant - Buckhead, GA

Brown & Co Jewelry; Roswell (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Brown & Co Jewelry in Roswell, GA is seeking a Boutique Assistant to elevate the in-store experience and deliver memorable customer moments. You will support the sales team, manage floor flow, and help with product handling, gift wrapping, and beverage service.

The role requires previous retail experience, especially in luxury or hospitality, a keen eye for detail, and a collaborative, can-do attitude. Must be available to work retail hours including nights, weekends, and holidays.

Qualifications

• Previous retail experience is required, preferably in luxury or hospitality settings.
• Ability to work in a fast-paced environment with attention to detail.
• Collaborative approach and a positive, can-do attitude.
• Willingness to work retail hours, including nights, weekends, and holidays.

Responsibilities

• Deliver an exceptional welcome to clients and maintain outstanding hospitality throughout their visit.
• Manage boutique traffic flow to ensure timely client attention.
• Assist sales team with activities to facilitate a seamless customer experience (product handling, gift wrapping, beverages, data capture).
• Oversee upkeep and appearance of the sales floor.
• Assist service department with repair intake and delivery.
• Support Rolex client experience and merchandising/display maintenance.
• Develop product knowledge and understand security/operational procedures.
• Adhere to Brown & Co standards and dress code while remaining approachable.
• Contribute to special projects and events as needed.

Skills

Retail experience

Luxury retail

Fast-paced environment

Attention to detail

Team collaboration

Outgoing personality

Retail hours including nights weekends

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Roswell, GA, US

10 days ago Requisition ID: 1031

ROLES AND RESPONSIBILITIES

The Boutique Assistant elevates the in-store experience by consistently delivering memorable moments. They will execute best practices by optimizing hospitality and store amenities to create unique experiences. The Boutique Assistant will utilize their knowledge of products and services to maximize customer satisfaction during each interaction.

• Deliver an exceptional welcome to clients and ensure outstanding hospitality throughout their visit.
• Manage the flow of boutique traffic to ensure that all clients are attended to in a timely manner.
• Assist the sales team with various activities to facilitate a seamless customer experience (running product, gift wrapping, beverage service, data capture, etc.).
• Oversee the general upkeep and appearance of the sales floor.
• Assist the service department with repair intake and delivery.
• Assist with Rolex client experience.
• Assist in merchandising and display maintenance (e.g., understock organization, maintaining proper visual standards, wrap area stocking).
• Develop an understanding and knowledge of products.
• Understand and comply with security and operational procedures (product handling, inventory control, etc.).
• Uphold Brown & Co standards while projecting an approachable and professional image by adhering to the dress code.
• Assist with special projects as needed.
• Help with special events.

PREFERRED SKILLS

• Previous retail experience required; luxury retail, service, or hospitality experience is a plus.
• Ability to work in a fast-paced environment.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Collaborative approach and a "can-do" attitude.
• Outgoing personality.
• Ability to work retail hours, including nights, weekends, and holidays.

REQUIRED QUALIFICATIONS

• Must have authorization to work in the United States.
• Must be able to work retail hours including nights, weekends and holidays.