Botox Clinic Operations Coordinator

Brown University Health; West Warwick (RI); On-site; USD 29,000 - 48,000; Full time

Job summary

Brown University Health seeks an Office Coordinator to lead administrative and operational tasks for a high-volume Botox neurology clinic. You will handle prior authorizations, medication procurement, insurance verification, and buy-and-bill processes, while coordinating schedules across multiple ambulatory sites.

The role requires Epic EMR proficiency, strong organization, and exceptional patient service to support providers and staff in a fast-paced clinical environment.

Qualifications

• Experience in healthcare administration or neurology settings.
• Proven ability to manage prior authorizations and specialty medications.
• Familiarity with Epic EMR and reimbursement processes.

Responsibilities

• Coordinate Botox program across multiple ambulatory sites.
• Obtain and track prior authorizations for Botox and other meds.
• Verify insurance benefits and referrals; manage scheduling and buy-and-bill workflows.
• Educate patients on savings programs and financial assistance options.
• Collaborate with providers, staff, and insurance carriers to optimize clinic operations.

Skills

Prior authorization

Insurance verification

Scheduling

Customer service

Billing and coding

Epic EMR

Communication

Problem solving

Education

Associate degree

Tools

Epic

Microsoft Office

Job description

Brown University Health seeks an Office Coordinator to lead administrative and operational tasks for a high-volume Botox neurology clinic. You will handle prior authorizations, medication procurement, insurance verification, and buy-and-bill processes, while coordinating schedules across multiple ambulatory sites.

The role requires Epic EMR proficiency, strong organization, and exceptional patient service to support providers and staff in a fast-paced clinical environment.